Housekeeping ManagerDoubletree PhoenixPhoenix, AZ
A property of: Stanford Hotels Corporation
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Job Description

DoubleTree Suites by Hilton Phoenix is looking for their next Housekeeping Manager! Our Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The Housekeeping Manager will oversee the entire Housekeeping Department including suites, front/back of house public areas and laundry.

What will I be doing?

As a Housekeeping Manager, you would be responsible for overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Manage housekeeping, laundry and public area staff and daily operations
  • Ensure exceptional cleanliness throughout the entire property
  • Ensure compliance of health and safety standards
  • Develop a quality team through selection, training, development and coaching techniques and skills
  • Create and maintain weekly schedules for staff
  • Control all related department costs – payroll and inventories
  • Perform all housekeeping related tasks including laundry, housekeeping and public areas as needed
  • Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
  • Follow safety and security guidelines, ensures key control, emergency response, safe chemical handling and proper chemical usage by housekeeping team members.
  • Manage supply inventory and monitors storage procedure
  • Ensure safe chemical handling and proper chemical usage procedures
  • Develop work schedules and coordinates staff work assignments
  • Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments
  • Ensure hotel complies with brand quality performance standards
  • Maintain effective guest relationships

Qualifications:
  • Two or more years of housekeeping and management experience
  • Motivated to maintain excellent customer service reputation
  • Strong oral communication and interpersonal skills
  • Strong attention to detail and excellent organizational skills
  • Ability to work effectively and efficiently in a fast-paced setting
  • Reliability and honesty
  • Desire to add to a supportive and effective team
  • Must be Bilingual (English/Spanish - fluent).
  • Must meet required background check and pass pre-employment drug screening


DoubleTree Suites Phoenix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to brisa.araujo@doubletreephoenix.com or call 602-683-9422 to let us know the nature of your request.

Job Requirements

 

Job Details

Mid level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Customer Focus
Customer Service
Teamwork
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Doubletree Phoenix
Doubletree Phoenixshow more
Address320 North 44th Street, Phoenix, AZ, 85008 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

Culture (1)

Our passion is our people.Our people are the spirit of our company and our greatest strength. Our goal is to represent the community around us. We embrace inclusivity and celebrate diversity. We support our differences and what makes each of us unique. We are committed to inclusive hiring practices, company policies and a diverse workplace where everyone feels represented.
Company Logo
This property is managed by
Stanford Hotels Corporation