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Housekeeping Associate - Public Space AttendantBloomington-Normal Marriott Hotel & Conference CenterNormal, IL
A property of: Atrium HospitalityPosted 1 week ago

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SALARY FIT
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Highly Competitive
CULTURE FIT
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4.0

Job Description

Hotel:
Normal Marriott

Job Description

NEW HIRE BONU$! NewHou$ekeepinga$$ociate$ will be eligible for a $200bonu$ for joining our hotel team!!

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: All Purpose Manager or Executive Housekeeper

Equipment: Uniform

Primary Purpose:

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed:

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:

• Cleanand maintain hotel guest rooms, publicareasand laundry within the hotelper established protocols, including but not limited to:

• Removal of all used and unused linen/terry from room

• Disinfect all high touch surfaces and unused amenities

• Clean bathrooms

• Clean glass and mirrors, dust and polish furniture and equipment

• Replace burned out light bulbs

• Remake beds with clean linens

• Replenish supplies such as drinking glasses, writing supplies and bathroom supplies

• Empty wastebaskets and transport other trash and waste to disposal areas

• Clean rugs, carpets upholstered furniture anddraperies;

• Ensure usage of approved cleaningchemicals;

• Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaningsupplies;

• Maintain cleanliness and organization in all workareas;

• Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning techniquerequired;

• Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and presslinen;

• Make rounds through the halls each shift to ensure public areas aredisinfected,clean and tidy, taking care to remove or replace anything out oforder;

• Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium laborguidelines;

• May be required to train newly hired associates and support on-going performancedevelopment;

• Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment whenapplicable;

• Observe precautions required to protect hotel and guest property, report damage, theft and found articles tosupervisor;

• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and

• Any and allother work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience:

Previous hotel housekeeping or other applicable cleaning experience

Prior customer service experience

Preferred Education:

High school diploma or equivalent

Physical:

Able to lift a minimum of 50lbsoccasionally and 20lbs regularly

Ableto bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Flexible to work day shifts, early mornings, evenings,nights,weekends and holidays

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Job Requirements

See Job Description.

Job Details

Entry level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Customer Service
Inclusion
Perseverance
Respect
Teamwork

Perks

401(K) Matching
Dental Benefits
Disability Insurance
Flexible Work Schedule
Health Insurance Benefits
Life Insurance
Paid Time Off
Uniforms provided
Vision Benefits
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Bloomington-Normal Marriott Hotel & Conference Center
Bloomington-Normal Marriott Hotel & Conference Centershow more
Address201 Broadway Ave, Normal, IL, 61761 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

Culture (4)

EducationAs hoteliers, we are lifetime students of providing great customer service and creating memorable experiences. Atrium Hospitality’s commitment to education within the communities where we do business is shaping the lives of those around us every day. From supporting back to school programs, ESL courses or charitable organizations focused on learning, we are proud to help others make their dreams, hopes and goals become a reality through education.
SustainabilityThe hospitality industry has a considerable impact on the environment due to factors such as water consumption and our use of consumable goods and energy. Embracing sustainability is a business imperative for Atrium Hospitality, as it impacts the experience of our guests, our brand image and cost efficiencies. We take our responsibility as environmental stewards very seriously. Our focus on sustainability has a direct and significant correlation to the lives and health of others around the world.
Embracing Those With DisabilitiesWe embrace diversity at Atrium Hospitality every day through our acceptance of and respect for all individuals. We acknowledge and appreciate the fact that each person is unique; and we value their contributions and differences. To help further our commitment to diversity and inclusion in the workplace, Atrium has an ongoing partnership with Project Search, a business-led preparation program for young people with disabilities that takes place at a company for one year. The goal for each participant is competitive employment, attained through real-life work experience combined with training in employability and independent-living skills to help these individuals make a successful transition into a productive adult life. A number of our Project Search participants have gone on to full-time employment with the hotels after graduating from the program.
WellnessAtrium Hospitality understands our associates are an essential part of the positive guest experience. In order for our associates to be their best selves at work, the company offers an enhanced array of benefits. In addition, Atrium Hospitality is committed to enriching the wellness of our guests and communities in which we operate. Some examples are community-based fitness programs, promotion of 5-10k runs, participation in local sports leagues, community health fairs, and chef demonstrations on how to prepare healthy meals.
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This property is managed by
Atrium Hospitality