Hotel ManagerThe Dominick New York, NY
A property of: The Dominick
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Job Description

As the only Five-Diamond property in New York City’s SoHo neighborhood, the 46-story, 391-room hotel offers guests unsurpassed accommodations and sweeping views of Manhattan and the Hudson River. With paramount service, spacious accommodations, a world-class spa, outdoor pool, three food & beverage venues, and banquet and event space, The Dominick joins only two other premier hotels in New York City in Preferred Hotels & Resorts’ prestigious Legend Collection. 

The Dominick is looking for a Hotel Manager to join our Executive Team! 

The Hotel Manager provides supervision, direction, and leadership to all associates in accordance with the objectives, performance, and quality standards established by the hotel. This position reports directly to the General Manager. Leads department heads to coordinate guests’ special needs, requests, and preferences with the departments concerned. Fosters relationships with guests’ thereby encouraging repeat business and brand loyalty. Cultivates a luxury experience for guests by maintaining high standards for leaders and associates. 

REPORTS TO: General Manager

SUPERVISES: Director of Front Office, Director of Housekeeping, Department Heads


Job Requirements

QUALIFICATIONS

Essential: 

1. Minimum of 5 years as a Director of Operations or Hotel Manager for a full-service luxury hotel

2. Proven history of financial performance

3. Strong Sales Rooms/Operations experience

4. Excellent verbal and written communication skills

5. Must be highly motivated, self-directed, with strong initiative and desire for achievement.

6. Bachelor’s Degree desirable

7. Ability to communicate in a foreign language(s) preferred.

PHYSICAL ABILITIES

Essential:

1.  Long hours sometimes required.

2.  Exert physical effort in transporting equipment up to 20 pounds.

3.  Endure various physical movements throughout the work areas.

4.  Remain in a stationary position for 5 hours throughout the work shift.

5.  Satisfactorily communicate with guests, management, and co-workers to their understanding.


ESSENTIAL JOB FUNCTIONS

1. Prioritize hotel responsibilities to meet deadlines.

2. Effectively communicate with all levels of associates and guests.

3. Approach all interactions with guests and associates in an engaged, courteous, and professional manner.

4. Maintain luxury standards of appearance and grooming.

5. Comply with Dominick Hotel Standards.

6. Anticipate, identify, and solve problems as necessary.

7. Maintain confidentiality of hotel information.

8. Play a vital role in hotel sales efforts.

9. Ensure budgeted productivity levels.

10. Conduct weekly leader’s meetings.

11. Ensure the maintenance and cleanliness of the physical property through preventative maintenance programs and inspections.

12. Ensure that associates demonstrate five-star service standards to “every guest, every time.”

13. Motivate, coach, and develop a leadership team.

14. Be visible throughout the hotel, in both public areas and the heart of the house.

15. Interview all prospective final candidates for open positions in the hotel.

16. Perform all Executive Committee performance appraisals annually.

17. Meet corporate-directed programs in a timely fashion.

18. Oversee the budget process as required.

19. Perform any other duties requested by the General Manager and/or Ownership.

Job Details

Senior level
Full-time
Bonus Plan

About this location

class:
Luxury
room Count:
251-500
location Type:
Urban

Perks

401(K)
401(K) Matching
Commuter Benefits
Company Discounts
Dental Benefits
Family Medical Leave
Free Daily Meals
Health Insurance Benefits
Life Insurance
Paid Holidays
Paid Sick Days
Paid Time Off
Vision Benefits
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The Dominick
As the only Five-Diamond property in New York City’s SoHo
neighborhood, the 46-story, 391-room hotel offers guests unsurpassed
accommodations and sweeping views of Manhattan and theshow more
show more
Address246 Spring Street, New York, NY, 10013 View map
Property typeHotel 
classLuxury 
room Count251-500 
location TypeUrban 
Company Logo
This property is managed by
The Dominick