Hotel General ManagerHoliday Inn Express & Suites Huntsville-MuskokaHuntsville, ON
A property of: Holiday Inn Express & Suites Huntsville-Muskoka
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Job Description

The General Manager is responsible for all aspects of operations at the hotel – providing day-to-day leadership and direction of all departments, in order to achieve excellence in financial results, associate satisfaction, guest experience and adherence to Brand standards. The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding management skills and extensive hands-on experience.

Job Requirements


· Ensure full compliance with Hotel and Brand operating standards, SOP’s, policies, procedures and service standards.

· Lead all key property issues including capital projects, guest service initiatives and refurbishment.

· Oversee the service recovery process.

· Responsible for the preparation, presentation and subsequent achievement of the Hotel's annual Operating Budget, Sales & Marketing Plan and Capital Budget.

· Manage on-going profitability of the hotel, ensuring revenue targets are met and exceeded.

· Ensure all decisions are made in the best interest of the Hotel, IHG and property ownership.

· Deliver Hotel budget goals and set other short and long term strategic goals for the property.

· Develop improvement plans and carry out costs saving initiatives.

· Closely monitor the hotels business reports on a daily basis and take decisions accordingly. 

· Ensure that monthly financial outlooks are on target and accurate.

· Active leadership and participation in Sales and Revenue Management activities

· Leadership in the procurement of operating supplies and equipment, as well as contracting with third-party vendors for essential equipment and services.

· Act as a final decision maker in hiring of all staff.

· Oversee all departments, working closely with department heads on a daily basis.

· Manage and develop the Hotel associates to ensure career progression and development.

· Be accountable for responsibilities of department heads and take ownership of all guest complaints.

· Lead in all aspects of business planning.

· Respond to audits to ensure continual improvement is achieved.

· Ensure strong relationships are maintained with all top business producers and provide leadership in finding and securing new clients on an ongoing basis.

· Responsible for safeguarding the experiences of all guest and associates.

· Ensure compliance with all applicable regulatory agencies at all times.


· Available to work when needed, including weekends, holidays, and nights.

· Post-secondary education in Hospitality Management preferred

· Excellent computer skills

· Strong verbal and written communication skills

· Minimum of 5 years Hotel Management experience, IHG preferred

Job Details

Senior level
Bonus Plan

About this location

room Count:
location Type:
Small Metro / Town
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Holiday Inn Express & Suites Huntsville-Muskoka
Conveniently located where Highways 11 and 60 meet, the Holiday Inn
Express Hotel and Suites Huntsville is now 100% smoke free and is
situated in the heart of Ontario's most breathtaking landscashow more
show more
Address100 Howland Drive, Huntsville, ON View map
Property typeHotel 
room Count51-100 
location TypeSmall Metro / Town 
Company Logo
This property is managed by
Holiday Inn Express & Suites Huntsville-Muskoka