Host/Hostess- Bloom and Bee RestaurantThe Post Oak Hotel at Uptown HoustonHouston, TX
A property of: The Post Oak Hotel at Uptown Houston
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Job Description

Job Description

The Post Oak Hotel at Uptown Houston

The Post Oak Hotel is seeking experienced Host/Hostess candidates to join our new hotel team. At Bloom and Bee, which invites in the outdoors with extravagant floral accents, pastel colors, and a wealth of natural light. Enjoy sustainable dishes that will include seafood, handmade pastas, and delicious flatbreads under an elaborate ceiling of blown glass flowers or on the elegant outdoor patio.

Our Hostesses will be responsible for providing the highest quality of service to guests' in an attentive, courteous and efficient manner while meeting and exceeding all service standards for a Five Star hotel.

  • Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance.
  • Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
  • Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Monitor dining rooms for seating availability, service, safety, and well-being of guests.
  • Be familiar with all standards of performance excellence, particularly relating to Forbes Five-Star service standards, and adhere to these standards throughout our guests' experience
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the Colleagues.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Complete closing duties, including restocking items, cleaning as needed, etc
  • Follow all company and safety and security policies and procedures;
  • Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Support all Colleagues and treat them with dignity and respect.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds.
  • Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Perform other reasonable job duties as requested by Supervisors.
  • Maintain a positive image and energy
  • Be knowledgeable about The Post Oak and its services
  • Must be able to work days, nights, weekends, and holidays.

Job Requirements


  • A sincere desire to provide the utmost in guest service
  • Professional Grooming and Appearance
  • Solid interpersonal and communication skills
  • Ability to work nights, weekends, holidays with strong schedule flexibility to accommodate needs of the operation.


  • High School diploma or equivalent and/or experience in a hotel or a related field
  • One to three years of restaurant or hotel experience preferred
  • Bilingual a plus
  • TABC and Food Handler's Certification a plus
  • Knowledge in and or experience with Forbes 5 Star service standards is preferred.

Job Details

Mid level

About this location

room Count:
location Type:


Customer Focus
Customer Service


Company Discounts
Dental Benefits
Health Insurance Benefits
Hotel Discounts
Paid Holidays
Paid Time Off
Vision Benefits
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The Post Oak Hotel at Uptown Houston
The Post Oak Hotel is the only Texas Forbes Five-Star Hotel and Spa
and Houston’s only AAA Five-Diamond destination boasting elegant
accommodations masterfully blended with extensive confershow more
show more
Address1600 West Loop South, Houston, TX, 77027 View map
Property typeHotel 
room Count101-250 
location TypeUrban 

Culture (1)

Houston's Only Hotel Forbes Winner
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The Post Oak Hotel at Uptown Houston