Guest Services CoordinatorBentwater Yacht & Country Club Montgomery, TX
A property of: Bentwater Yacht & Country Club
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Job Description

**This is a part time position. Standard work week is Friday, Saturday, and Sunday from 9:00am - 6:00pm**

Responsible for the daily operations of the Front Desk providing attentive, friendly and courteous service to all members and guests of Bentwater Yacht & Country Club.

Duties and tasks:

* Answer telephones and route calls to appropriate departments.
* Distribute faxes to appropriate persons, departments or members.
* Receive and deliver messages for members, guests and other employees.
* Copy and/or fax items for members, guests and other departments.
* Confirm reservations for: Villas, Bridge & Canasta, Special Events, Country Club Dining and Yacht Club Dining.
* Confirm all reservations with members.
* Responsible for checking guests in and out of Villas.
* Receive payments for stays in Villas and member statements.
* Maintain Villa occupancy report.
* Complete daily night audit reports.
* Maintain supply of guest check-in packages.
* Responsible for folding, stuffing and mailing monthly member statements.
* Post and mail all outgoing mail for both club and member.
* Dispatch maintenance, housekeeping and other departments to areas as needed.
* Provide information on activities and special events to members and guests.
* Distribute office supplies for all departments.
* Complete miscellaneous typing and projects for other departments.
* Prepare labels for mailings.
* POS charges in membership billing.
* Assist members and guests with special needs/requests in the Villas.
* Other duties as assigned by the Clubhouse Manager and Front Desk Supervisor.

Job Requirements

see above for details

Job Details

Mid level

About this location



Customer Service


Dental Benefits
Paid Holidays
Paid Sick Days
Vision Benefits
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Bentwater Yacht & Country Club
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Address800 Bentwater Drive, Montgomery, TX, 77356 View map
Property typeCountry club 

People (1)

Our team membersThe Culinary TeamThe Culinary Team, at Bentwater Yacht & Country Club, is led by Certified Master Chef, Olivier Andreini. Employment positions within the Food & Beverage Department's Culinary Team offer the rare opportunity to work and learn under a Certified Master Chef, one of only 68 in the United States.

Culture (1)

About UsProviding unparalleled service to our members & guests is both the driving philosophy and defining characteristic for Food & Beverage team members. Comprised of both "front-of-house" and "back-of-house" positions, F&B Team members work in unison with one another to meet and exceed the customer's service expectations. By applying the principles of trust, honesty, respect, integrity and commitment, the Team nurtures and maximizes talent to the benefit of each individual and the company.
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Bentwater Yacht & Country Club