Group Sales ManagerRefinery HotelNew York, NY
A property of: Refinery Hotel
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Job Description

  • Solicits new accounts and develops relationships with existing accounts.
  • Pursues new opportunities in untapped markets for Corporate and Entertainment Group sales efforts.
    Handles account details so that all pertinent aspects of solicitation and closing are completed and documented.
  • Travels locally, nationally or internationally to conduct outside calls, sales trips, to promote the hotel and review competition reader boards to develop leads. 
  • Meets and greets clients, conducts property tours, and promotes the hotel.
  • Answers all customer inquiries.
  • Develops target line and action plan for account solicitation.
  • Meets or exceeds individual sales goals.
  • Represents hotel at trade shows as specified by the Director of Sales & Marketing.  Sets up exhibits involving bending, stooping, lifting and reading overhead.
  • Provides written information in Group Resume to be distributed to all departments of the hotel. Details may include arrival/departure dates & times, meeting rooms & reserved functions, food & beverage needed payment arrangements etc.
  • Assists the Director of Sales & Marketing with the maintenance of sales files.   
  • Participates in the sales/catering department reader board program.
  • Utilizes the Delphi computer system to track all aspects of booking.                               
  • Other duties as assigned such as ordering amenities for meeting planners or VIP's

Job Requirements

  • Minimum of 2-3 years of sales experience is required. Luxury/Lifestyle hotel experience preferred.
  • Four year college degree preferred, however any combination of education and training within hotel sales may also be considered. 
  • Basic mathematical and calculator skills to prepare cost proposals.
  • Must be skilled in Windows, Company approved spreadsheets and word processing.
  • Must be able to effectively communicate both verbally and written with all      level of employees and guests in an attentive, friendly, courteous and      service oriented manner.
  • Must be able to understand and evaluate complex information, data, etc. from      various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information    
  • Ability to move throughout the hotel to conduct site inspections.
  • Ability to work in a fast pace environment 
  • Perform other duties as requested by the management

Job Details

Mid level
Salary ($65k - $85k)
Bonus Plan

About this location

room Count:
location Type:


Customer Focus
Personal Growth


401(K) Matching
Dental Benefits
Health Insurance Benefits
Paid Holidays
Paid Sick Days
Vision Benefits
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Refinery Hotel
Careers at Refinery Hotel Refinery Hotel is the imaginative
reinterpretation of the Colony Arcade—a former hat factory and
Prohibition-era tea room. More than 100 years of Garment show more
show more
Address63 West 38th Street, New York, NY, 10018 View map
Property typeHotel 
room Count101-250 
location TypeUrban 
Company Logo
This property is managed by
Refinery Hotel