Front Office ManagerPark InnWest Middlesex, PA
A property of: Janus Hotels & Resorts
This Job Post is no longer active

In less than 2 minutes, get your
Personal Score for every job

SALARY FIT
Good Match
SKILL FIT
Highly Competitive
CULTURE FIT
Good Fit
4.0

Job Description

Front Office Manager
Park Inn, West Middlesex, PA 

Reports to the General Manager.  

Front Office Manager Position Details
The Front Office Manager maintains a high quality of service to guests through management of the functional areas of Reservations, Guest Registration, Concierge Services, Bell Services, Telephone Services and Guest Accounting. 

  • The Front Office Manager maintains standards of guest services quality as established by systems operation and management.
  • Achieves budgeted revenues and expenses and maximizes profitability related to the Guest Services Department.
  • Contributes to the profitability and perception of guest satisfaction of other hotel departments.
  • The Front Office Manager increases level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
  • Manages the Reservation function to maintain the highest possible room occupancy and average daily room rate through suggestive selling.
  • Participates in the guest registration area each day during peak activity.
  • The Front Office Manager maintains procedures for credit control and handling of financial transactions.
  • Maintains procedures for security of monies, guest security and emergency procedures.
  • Reviews departmental-related guest complaints and ensures corrective action is taken.
  • Participates in the MOD Program.
  • The Front Office Manager ensures prompt payment of travel agent commissions on a daily/weekly basis.
  • Maintains departmental communications through the effective use of staff meetings, log books and bulletin boards.
  • Interviews and trains all Front Office staff, including and on-going program for orientation and development of each employee.
  • Performs other related and unrelated tasks as assigned by management.

Job Requirements

Front Office Manager Qualifications

  • Previous hotel front desk experience required. 
  • Full service experience and Opera PMS experience are beneficial.


Please email resume to: James Angelo, GM, james.angelo@parkinn.com





Job Details

Mid level
Full-time

About this location

class:
Economy
room Count:
101-250
location Type:
Small Metro / Town

Values

Creative
Growth
Innovation
Leadership
Success
Trust
Similar Jobs: 9050

Similar Jobs: 9050

Front Office Manager  
La Quinta Inn and Suites Macedonia Ohio Headquarters
Macedonia, OH
1 week ago
Front Office Manager  
Hockley Valley Resort
Mono, ON
Yesterday
Front Office Manager  
DoubleTree Hilton Deerfield Beach/Boca Raton
Deerfield Beach, FL
2 weeks ago
Assistant Front Office Manager  
The Watergate Hotel
Washington, DC
2 weeks ago
Front Office Manager  
Hilton Garden Inn Fredericksburg
Fredericksburg, VA
1 week ago
Front Office Manager  
The Watergate Hotel
Washington, DC
4 weeks ago
Assistant Front Office Manager  
Roxy Hotel Tribeca
New York, NY
1 week ago
Front Office Manager - The Newbury Boston  
The Newbury Boston
Boston, MA
Yesterday
Assistant Front Office Manager  
Hyatt Regency Lost Pines Resort and Spa
Bastrop, TX
3 weeks ago
Front Office Manager  
Courtyard by Marriott Springfield
Springfield, VA
3 weeks ago
See more similar jobs
Park Inn
show more
Address3377 New Castle Road, West Middlesex, PA, 16159 View map
Property typeHotel 
classEconomy 
room Count101-250 
location TypeSmall Metro / Town 
Company Logo
This property is managed by
Janus Hotels & Resorts