Front Desk AgentBreckenridge Ski ResortBreckenridge, CO
A property of: Vail-Rock Resorts
This Job Post is no longer active

In less than 2 minutes, get your
Personal Score for every job

SALARY FIT
Good Match
SKILL FIT
Highly Competitive
CULTURE FIT
Good Fit
4.0

Job Description

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak.

The primary responsibilities of a Front Desk Agent involve checking in and out hotel guests and owners, creating walk-in reservations, answering phones and general guest questions while adhering to resort standards; Job responsibilities include (but are not limited to):

  • Register guests, issue room keys, provide information, process payment for stay, and close out guest accounts at time of check out
  • Own all guests requests and ensure issues are resolved within 15 minutes of request
  • Ensure all rooms are filed under the correct room number and name.
  • Ensure all guest room moves are noted and completed and cancelled if applicable.
  • Deliver amenities, luggage assist, maintenance duties
  • Responsible for handling a cash bank, signing in and out.
  • Must follow division resort grooming standards
  • Answer the phone according to brand and resort standards
  • Exhibits excellent hospitality guest service skills and demonstrates a strong attention to detail and follow up

Requirements:
  • High school diploma
  • At least 2 years previous customer service preferred, hotel experience preferred
  • Able to communicate verbally and written in English - required
  • Willing to work overnight shift, holidays and weekends - required
  • Microsoft Office and LMS knowledge preferred


If you're hard working and feel exhilarated serving others, you'll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you're interested in moving mountains in your career,come work with us at Breckenridgewhere you'll instantly feel at home. www.vailresortscareers.com

The budgeted range starts at 12.32-14.40. Actual pay will be adjusted based on experience.

The perks and benefits include
  • Free ski passes for employees
  • 401(k) retirement plan
  • Accrued Sick Time
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food (including $5 meals), gear, and mountain shuttles
  • Discounted bike haul & golf
  • Excellent training & professional development

Seasonal Full Time roles are eligible for the above, plus...
  • Critical Illness and Accident plans
  • Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
  • Free ski passes for dependents


If you're hard working and feel exhilarated serving others, you'll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you're interested in moving mountains in your career, come work with us at Breckenridge where you'll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 289395

Job Requirements

See Job Description

Job Details

Entry level
Full-time

About this location

class:
Upscale
room Count:
101-250
location Type:
Resort

Values

Community
Customer Service
Fun
Integrity
Safety
Teamwork
Value Creation

Perks

401(K)
Company Discounts
Counseling
Dental Benefits
Health Insurance Benefits
Paid Time Off
Parental Leave
Ski Discounts
Vision Benefits
Similar Jobs: 10

Similar Jobs: 10

Front Desk Agent  
DoubleTree by Hilton Atlanta - Marietta
Atlanta, GA
6 days ago
Front Desk Agent  
The Spectator Hotel
Charleston, SC
4 weeks ago
Front Desk Agent  
Wingate by Wyndham State Arena Headquarters
Raleigh, NC
1 week ago
Night Auditor - Front Desk Agent  
DoubleTree by Hilton Hotel Tampa Airport - Westshore
Tampa, FL
2 weeks ago
Front Desk Agent  
Club Quarters Chicago Wacker
Chicago, IL
1 day ago
Front Desk Agent Elizabeth Oceanfront Suites  
Lincoln Asset Management Corporate Office
Newport, OR
1 week ago
Front Desk Agent  
Eau Palm Beach Resort & Spa
Manalapan, FL
Yesterday
Night Audit - Overnight Front Desk Agent  
Club Quarters Chicago Wacker
Chicago, IL
1 day ago
Front Desk Agent - Night Audit  
The Andrew Hotel
Great Neck, NY
4 weeks ago
Front Desk Agent (PM)  
Hampton Inn West End
Nashville, TN
4 weeks ago
Breckenridge Ski Resort
At Breck, the mountains, the town, and the people create a vibe that
inspires everyone to live bigger. It's a catch-me-if-you-can,
go-big-or-go-huge kind of vibe. It's a send-it-til-your-thighs-show more
show more
Address1599 Ski Hill Road, Breckenridge, CO, 80424 View map
Property typeHotel 
classUpscale 
room Count101-250 
location TypeResort 

People (3)

Carol FabrizioVice President, Communications, Broomfield"There is no shortage of challenges or opportunities to help improve the business. If you see a need, and you have the capacity and ambition to work on it, you’ll have the opportunity and support to forge ahead."
Mike GoarVice President and COO, Heavenly Ski Resort"Two things come to mind in relation to leadership within Vail Resorts - self-awareness and owning your contribution to your own success as well as that of your coworkers and the company."
Kiernan CainVice President, Resort Marketing, Broomfield“. . . the embodiment of our culture is “Vulnerable Leadership,” with the sense that the more you give of yourself to your team, your peers, your manager, the more you will get back in return.”

Culture (4)

Epic By NatureWe are drawn to the mountains. It is here that we create our stories, feed our souls, and find the best parts of ourselves. It’s here that we discover that we are #EpicByNature. From small moments with big impact, to traditions celebrated year afte...
Leadership Summit: ONE
A Day In The Life of A Lift Operator - #WBWorkLoveSymphony Chair accesses a pretty dreamy zone. Imagine if you could spend your workdays there! Whistler Lift Operator, Dani Eyjo (aka Schmitzy) captured his daily commute on a GoPro a few weeks ago, check it out: *Make sure to give him a high-five whe...
Inside look at what's it's like to work at Vail Resorts
Company Logo
This property is managed by
Vail-Rock Resorts