Food & Beverage Outlets ManagerElliot Park HotelMinneapolis, MN
A property of: Kessler Collection
This Job Post is no longer active

In less than 2 minutes, get your
Personal Score for every job

SALARY FIT
Good Match
SKILL FIT
Highly Competitive
CULTURE FIT
Good Fit
4.0

Job Description

JOB SUMMARY
The overall objective and purpose of the Food and Beverage Outlets Manager is to provide leadership and management for the Food & Beverage Division, including the Restaurant & Bar, and integrate its functions to serve local F&B and hotel guests. This position oversees management, budget and operation of the food and beverage service establishment, and maintains a close liaison with the kitchen and catering sales department to ensure maximum profitability.
CORE RESPONSIBILITIES
Primary areas of responsibility include, but are not limited to the following:
  • Oversees the day to day operations of the outlets service staff ensuring that the total guest experience is second to none.
  • Monitor customer satisfaction through review of standardized feedback forms, as well as by spending time with the guests and ensuring their needs are being met and expectations exceeded.
  • Participate in and submit accurate beverage and retail inventories on monthly basis per direction of hotel controller and Director of Food and Beverage.
  • Participate in and submit accurate china glass and silverware inventory on quarterly basis per direction of hotel controller and Director of Food and Beverage.
  • Assist in monitoring of revenue and expense forecasting in KHMS for responsible areas including all areas of the Food and Beverage operations.
  • Supervises daily restaurant operations, maintains sanitation standards and assists service staff on the floor during peak meal periods.
  • Strives to continually improve guest and Grand Performers satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
  • Ensures corrective action is taken to continuously improve service results.
  • Interviews, schedules, trains, develops, empowers, coaches and counsels, resolves problems, provides open communication, and recommends discipline when appropriate.
  • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
  • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
  • Estimates beverage consumption and purchases or requisitions beverage ingredients and supplies
  • Create and implement promotional plans to drive business to Beverage Department; host local events to create charity and local business opportunities
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
KNOWLEDGE, SKILLS, AND ABILITIES
  • To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.
  • Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
  • Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
  • Generates alignment - Ensures proper time and effort is spent to build high level performance and consistency throughout collection.
  • Leads with courage - Provides a culture of accountability.
  • Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals.
  • Knowledge of Database software; Internet software; Inventory software; Order processing systems; Spreadsheet software and Word Processing software.
  • Must possess excellent computer skills, including Microsoft Word, Excel, and Outlook
  • Requires good communication skills, both verbal and written
  • Ability to respond promptly to customer needs.
  • Thorough knowledge of Food and Wine, as well as Beer, liquor and mixed drinks.
  • Ability to maintain and build relationships with existing and potential clients as well as industry contacts
  • Proficient in Micros POS system
  • Proficient in Open Table reservation system
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MINIMUM QUALIFICATIONS
  • Bachelor's degree in Business or related training equivalent - required
  • Minimum of 5 experience in Front of House, fine dining Food & Beverage operations - required
  • 3+ years of relevant work experience in similar scope and title - required
  • Experience within luxury brand/markets - required
  • Manager food safety certification and TIPS training certification - preferred or attained within 30 days
SUPERVISORY RESPONSIBILITIES
  • Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection.
  • Assistant F&B Outlet Managers
WORK ENVIRONMENT
  • The work environment/conditions described herein are representative of those that an incumbent may experience.
  • Must be comfortable working in a shared space, with constant noise, without the use of a private office.
  • Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
  • Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
  • Must be able to work safely in a kitchen environment with high temperatures and humidity
PHYSICAL DEMANDS
  • The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.
  • While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.
  • Push, pull, and lift up to 50lbs on a weekly basis.
  • While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Requirements

Behaviors

Functional Expert: Considered a thought leader on a subject
Thought Provoking: Capable of making others think deeply on a subject
Loyal: Shows firm and constant support to a cause
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter: Inspired to perform without outside help
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Education

Bachelors or better in Business Administration or related field.

Licenses & Certifications

Alcohol Handler
Food Safety - Manager

Skills

Good Judgment Intermediate
Guest Focus Advanced
Guest Service Expert
Software Advanced
Critical thinking Advanced
Team Player Expert
Nonverbal Communication Advanced
Email Intermediate
Excel Intermediate
Training Intermediate

Experience

Experience within luxury brand/markets
3 year(s): 3+ years of relevant work experience in similar scope and title
5 year(s): Minimum of 5 experience in Front of House, fine dining Food & Beverage operations

Job Details

Mid level
Full-time

About this location

class:
Upscale
room Count:
101-250
location Type:
Urban

Values

Consumer Focus
Customer Service
Determination
Excellence
Passion
Teamwork
Wow Factor

Perks

Company Discounts
Dental Benefits
Flexible Work Schedule
Health Insurance Benefits
Job Training
Paid Time Off
Tuition Reimbursement
Vision Benefits
Similar Jobs: 10503

Similar Jobs: 10503

Outlets Manager, Food & Beverage  
Hockley Valley Resort
Mono, ON
6 days ago
Food & Beverage Outlets Manager  
Town & Country San Diego
San Diego, CA
1 week ago
Food & Beverage Outlets Manager- at CUT, by Wolfgang Puck  
Rosewood Washington, DC
Washington DC, DC
1 week ago
Food & Beverage Manager  
Watt Hotel
Rahway, NJ
2 weeks ago
Food and Beverage Manager  
Doubletree by HIlton Hotel Pittsburgh Airport
Carnot-Moon, PA
3 weeks ago
Food & Beverage Manager  
Sheraton BWI Airport
Linthicum Heights, MD
1 week ago
Food & Beverage Manager  
Terrace Room
Valparaiso, IN
1 week ago
Food & Beverage Outlet Supervisor  
Town & Country San Diego
San Diego, CA
4 weeks ago
Inn at Perry Cabin
Assistant Restaurant Outlet Manager  
Inn at Perry Cabin
St. Michaels, MD
5 days ago
Food & Beverage Manager - catalina kitchen  
Terranea Resort
Rancho Palos Verdes, CA
5 days ago
See more similar jobs
Elliot Park Hotel
show more
Address823 South 5th Avenue, Minneapolis, MN, 55404 View map

People (2)

We Are BohemianGrand PerformerBohemian isn’t a label. It’s a relentless sense of curiosity. A license to let creativity come out and play. It’s sharing your art side, inviting cultures to connect and finding new ways to appreciate the world. We celebrate originality. And err on the side of unconventional. We inspire guests to challenge plans—to find themselves delightfully distracted by the art that surrounds them or to get lost in the stories each piece holds. We invite them to join us in the kitchen for cooking school, try wine blending, or to taste something new on our menu. We give guest rooms a new soundtrack. And hotel stays a new story. The Bohemian lifestyle invites our guests to wander. To explore what inspires them. And claim what fuels their passion.
Richard KesslerChairman & CEOBack in 1970, Richard Kessler became real estate developer Cecil Day’s right hand man, at just 23 years old, when they both helped found Days Inn of America. He spent the next five years working diligently, leading five estate developments and operational companies which prepared him to become the president and CEO of Days Inn. One year later, he became the chairman at 29 years old and in the 1980s, he opened a separate division dedicated to boutique hotels with a property in Savannah, Georgia and another in Orlando, Florida. The Days Inn chain was sold in 1984 and Kessler introduced his new independent venture, The Kessler Enterprise, Inc., which he still runs today as president and CEO. His main goal at the time was to break into the development of his own boutique hotels. The name “Bohemian” was inspired by the Bohemian Club in California and it provides an experience for guests and visitors to step away from the usual. It invites them to feed into their curiosity by embracing the European Bohemian Lifestyle as an unconventional wandering gypsy with a healthy dose of funky California spirit. This ambience can be felt in each hotel, where guests are encouraged to give into temptation and let their creativity come out to play. In April 2010, the Marriott International Inc., Autograph Collection made its debut with seven Kessler Collection properties. Today, there are a total of 9 properties in The Kessler Collection, including Casa Monica Resort & Spa, St. Augustine, Florida; Grand Bohemian Hotel Orlando, Florida; Bohemian Hotel Celebration, Orlando, Florida; Grand Bohemian Hotel Asheville, North Carolina; Beaver Creek Lodge, Colorado; Bohemian Hotel Savannah Riverfront, Georgia; Mansion on Forsyth Park, Savannah, Georgia; Grand Bohemian Hotel Charleston, South Carolina and Grand Bohemian Hotel Mountain Brook, Alabama. However, the collection is still growing and three new Grand Bohemian properties are coming soon in Charlotte, Atlanta and Greenville.

Culture (2)

We Are Grand PerformersThank you for your interest in The Kessler Collection! www.kesslercareers.com
An Extraordinary StoryFor us, good is not good enough. We practice the art of extraordinary. We create it everyday, with passion, purpose and relentless determination. We call ourselves Grand Performers and while we may not always be center stage, we’re at the heart of every guest experience. We bring some of the industry’s best talent together who deliver professional service warmed with a welcoming smile. Then we add another layer of intuitive service, that you may never even see.
Company Logo
This property is managed by
Kessler Collection