Stay informed in your job search
Click 'Allow' for important updates
Food & Beverage Management Intern - The Newbury BostonThe Newbury BostonBoston, MA
A property of: Highgate HotelsPosted 1 week ago

In less than 2 minutes, get your
Personal Score for every job

SALARY FIT
Good Match
SKILL FIT
Highly Competitive
CULTURE FIT
Good Fit
4.0

Job Description

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com .

Location

Highgate, in partnership with Major Food Group, has announced plans to open The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay. This iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building will be thoughtfully transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.

Overview

The Food & Beverage Intern will receive exposure to/and provide support in all aspects of the food and beverage operation including on the floor and kitchen coverage, clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Food & Beverage. He/she is also responsible for providing attentive, courteous and efficient service to all guests.

Responsibilities

Fundamental Requirements
  • Provide floor coverage in the Street Bar and support the back of house culinary, stewarding and personal dining team as needed.
  • Attend BEO (Banquet Event Order) meetings to assist in planning and execution of banquet operations.
  • Provide clerical support such as editing, printing and distributing menus and other materials, data entry and compiling reports from our POS system.
  • Act as a host, utilizing our guest reservation system and warmly engaging with our guests to enhance the arrival, dining and departure experience.
  • Answer telephone and email messages. Respond accordingly.
  • Manage all incoming catering inquiries and distribute
  • Maintain and stay abreast of the latest computer programs/innovations (as applicable).
  • Assist with catering event resumes and distribution
  • Manage BEO distribution and event guarantees
  • Filing of all pertinent correspondence in a timely manner.
  • Handle correspondence pertaining to department.
  • Maintain adequate inventory of office supplies.
  • Responsible for the smooth operation of the office.
  • Type and distribute meeting minutes.
  • Maintain trace file as needed.
  • Prepare Banquet Event Orders (BEOS) and Group Resumes as needed
  • Greet guests/clients/employees when necessary.
  • Attend meetings/training as required by management.
  • Must be proficient with Microsoft Office and Delphi FDC

Job Requirements

Qualifications

Education & Experience:
  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
  • At least 1 year of progressive experience in a hotel or related field preferred.
  • College course work in related field helpful.
  • Computer knowledge/skills required.


Physical requirements:
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Assisting with guest communication via e-mail and phone and in person.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

Job Details

Entry level
Internship

About this location

class:
Luxury
room Count:
251-500
location Type:
Urban

Values

Belonging
Greatness
Growth
Innovation
Leadership
Pioneering
Trust
Similar Jobs: 307

Similar Jobs: 307

The Street Bar Server - The Newbury Boston  
The Newbury Boston
Boston, MA
3 weeks ago
Steward - The Newbury Boston  
The Newbury Boston
Boston, MA
4 weeks ago
Personal Dining Server - The Newbury Boston  
The Newbury Boston
Boston, MA
3 days ago
Guest Experience Agent - The Newbury Boston  
The Newbury Boston
Boston, MA
1 week ago
Banquet Manager - The Newbury Boston  
The Newbury Boston
Boston, MA
2 weeks ago
Asst. Director of Engineering- The Newbury Boston  
The Newbury Boston
Boston, MA
1 week ago
OTC Server  
Boston Park Plaza
Boston, MA
3 weeks ago
The Street Bar Barback- The Newbury Boston  
The Newbury Boston
Boston, MA
1 week ago
Cook 2 - The Newbury Boston  
The Newbury Boston
Boston, MA
3 weeks ago
See more similar jobs
The Newbury Boston
An iconic property returns to Boston in early 2020 on the corner of
Newbury and Arlington, mere footsteps from The Public Garden where
the cosmopolitan Back Bay meets noble Beacon Hill. Step show more
show more
Address1 Newbury Street, Boston, MA, 02116 View map
Property typeHotel 
classLuxury 
room Count251-500 
location TypeUrban 

Culture (3)

Aga Khan FoundationThe Aga Khan Foundation brings together human, financial and technical resources to address some of the challenges faced by the poorest and most marginalized communities in the world. Special emphasis is placed on investing in human potential, expanding opportunity and improving the overall quality of life, especially for women and girls.
Save the ChildrenSave the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.
Sustainability EffortsHighgate and its portfolio of properties are committed to incorporating environmentally friendly initiatives into our day-to-day activities. As part of our continued sustainability efforts we are proud to support Clean the World® in promoting waste reduction programs through the recycling of soap and bottled bath amenities — helping to protect the environment, preserve natural resources, and reduce costs.
Company Logo
This property is managed by
Highgate Hotels