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Complex Human Resources ManagerDoubletree - New OrleansNew Orleans, LA
A property of: Dimension Development CompanyPosted 3 weeks ago

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Job Description

This is the job description for the COMPLEX HUMAN RESOURCES MANAGER.

Job Title: Complex Human Resources Manager
Department: Human Resources
Company: Dimension Development
Reports To: General Manager and/or Director of Human Resources
Supervises: Human Resources Admin/Coordinator

Job Purpose: Assists the management of the Human Resources department and provides advice and counsel on all laws affecting the operations in regards to associates at multiple properties. Assists in administration of human resources policies, procedures, and practices at multiple properties.

Job Responsibilities:
1. Responsible for daily office operations and general administration procedures at multiple properties.
2. Manages the full cycle recruiting process in the company's Applicant Tracking System, to include: posting of jobs, applicant screening, interviews, job offers, background checks, hiring and onboarding.
3. Responsible for the day-to-day organization of associate files, I-9 records, performance reviews, disciplinary action, payroll documents, etc.
4. Coordinates investigations and terminations with the General Managers and/or Regional Director of Human Resources.
5. Submits information for unemployment claims and hearing when needed.
6. Act as liaison to Leaders for all associates. Works with Leaders to resolve conflict to promote the value of the associate, property and ensure an open-door process.
7. Understand and use the concepts and legal guidelines that guide an employer to ensure all persons, (candidates or associates) are treated ethically, morally, and within the requirements of the law, with guidance from the Regional Director of Human Resources. Minimal knowledge and practice of FLSA, FMLA, ADA, EEO, OSHA, COBRA, etc., and an understanding of how state laws differ from federal laws.
8. If union property, be knowledgeable of the Collective Bargaining Agreement to assist Leaders.
9. Conducts Orientation based on the provided presentation for Dimension Development and the brand of the properties.
10. Report worker compensation claims to the Home Office. Coordinate modified duty work with Leaders for associates who have medical restrictions. Act as liaison between the associate and the workers compensation company.
11. Orient associates and maintains records for use in employee benefits administration and conducts meetings with associates as necessary to ensure all eligible associates are familiar with their benefit package. Enroll associates in the applicable benefit plans, process monthly billings, audit files and enrollment to ensure coverage is correct.
12. Oversee payroll processing at multiple properties. Process payroll information such as employment data, hours worked, rates of pay, benefit deductions, and all withholdings necessary to accurately process payroll must be input on a timely basis.
13. Other duties as assigned.

Job Skills:
1. Computer skills to include word processing, spreadsheet, PowerPoint, and human resource and payroll database applications.
2. Excellent communication, presentation and listening skills.

Job Qualifications:
Education: Bachelors degree in Human Resource Management or similar field of study preferred
Experience: Minimum 2-year HR experience. Experience with FLSA, Title VII issues, and payroll administration.
Licenses/Certifications: SHRM CP certification preferred

Management Activities:
X Interview, select and train associates
X Handle associate complaints
X Discipline associates
X Determine materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked & sold
X Provide for the safety and security of the employees or the property
X Plan and control the budget
X Monitor or implement legal compliance measures
X Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other associates are given particular weight.

Physical Requirements and working conditions:
Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others.

Additional physical, visual and working requirements:
X Lift/carry 6-25 lbs.
X Able to work overtime and/or irregular hours

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

Job Requirements


Job Details

Mid level

About this location

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location Type:


Customer Service


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Doubletree - New Orleans
Doubletree - New Orleansshow more
Address300 Canal Street, New Orleans, LA, 70130 View map
Property typeHotel 
room Count251-500 
location TypeUrban 

People (9)

Lilibeth GonzalezCluster Director of Operations"Dimension provides the tools, resources and support to their employees to ensure success for the team and individuals. I really appreciate that Dimension Development fosters an environment where associates are motivated to excel and provide high levels of service."
Nicole LemSales Manager"I appreciate the support we receive from the Dimension Development senior leadership team which allows us to work together to achieve our goal.”
Jimmie MorrisExecutive Housekeeper"I have worked for Dimension for the past 20 plus years. Dimension has given me opportunities to grow in areas of customer service, sales, and technology. It is my opinion, that Dimension is a strong company that cares about its employees. Here at Dimension, we are family."
Oscar MercedesGuest Services Representative"I have been in the hospitality for 10 years! What I enjoy he most of this industry is creating memorable experiences with lasting memories!"
Cesar Espericueta Jr.Engineering“I started with Dimension Development at the age of 18, the courtyard Santa Clarita was my first job and I love that we are like a big family. This job has taught me a lot of skills that I can use in both my professional and personal life.”
Kristy ShawenSales Manager“I am impressed on how Dimension Development truly cares about the wellness of their associates.”

Culture (2)

A CULTURE OF SERVICE AND LONG-TERM SUCCESSDimension began as a family business, and that family feeling remains important to us. We combine that with a strong emphasis on individual accountability, expecting excellence from every Dimension associate. Simply stated, we measure everything we do. And we strive to improve anything that enhances guest satisfaction, boosts profits and investor returns, and contributes to the retention of great associates. We are gritty. We are scrappy. We hustle.
Reputation of SuccessDimension has earned a reputation of success by sticking with a few, basic principles: Be affiliated with great brands! Recruit and retain great people! Continuously improve! We've built a winning tradition by: Selecting winning development sites and capitalizing on well-timed acquisitions; Working with a winning combination of leading lenders, architects, contractors, and vendor-partners; Maintaining a geographically diversified portfolio of superior hotel product concepts.
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This property is managed by
Dimension Development Company