Complex Assistant Director of Housekeeping - Casa Marina Key West & The ReachWaldorf Astoria Casa Marina ResortKey West, FL
A property of: Hilton
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Job Description

Casa Marina Key West , A Waldorf Astoria Resort, and The Reach Key West , a Curio by Hilton, is looking to hire a Complex Assistant Director of Housekeeping!

This exciting career opportunity will oversee all housekeeping operations at both beautiful resorts. Casa Marina Key West, a Waldorf Astoria resort, is nestled along the southern edge of the island - overlooking more than 1,100 feet of beach reserved exclusively for hotel guests. With 311 guest rooms, multiple food & beverage offerings, and more than 11,000 square feet of function space, this historic property is a landmark of the grace, charm and tranquility of Old Key West and location on Key West's largest private beach. In addition, this position will also oversee all housekeeping efforts for The Reach resort, which boasts 150 guestrooms, 1 restaurant and 4,300+ square feet of meeting space.

The ideal candidate will be a hands on leader with a keen eye for detail, proven success in overseeing a large team, and a talent for mentoring and developing others. Luxury hotel background is preferred, and at least 3 - 5 years of Housekeeping Management experience is required.

For more information on the properties, please visit:

An Assistant Director of Housekeeping is responsible for assisting the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As an Assistant Director of Housekeeping, you would be responsible for assisting the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
  • Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments
  • Inspect public areas and guest rooms to ensure compliance with quality assurance standards
  • Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Requirements

 

Job Details

Senior level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Hospitality
Integrity
Leadership
Now
Ownership
Teamwork

Perks

401(K)
401(K) Matching
Adoption Assistance
Casual Attire
Commuter Benefits
Company Discounts
Company Outings
Counseling
Dental Benefits
Disability Insurance
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Waldorf Astoria Casa Marina Resort
Waldorf Astoria Casa Marina Resortshow more
Address1500 Reynolds Street , Key West, FL, 33040 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

Culture (8)

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