Club Lounge Attendant at Staybridge BallantyneThe Ballantyne Hotel CharlotteCharlotte, NC
A property of: Northwood HospitalityPosted 5 days ago

In less than 2 minutes, get your
Personal Score for every job

Good Match
Highly Competitive
Good Fit

Job Description

Who we are: At StayBridge Charlotte Ballantyne we want our guests to feel like part of the family. We are looking for someone that is down to earth, thoughtful, caring and accommodating. Always sociable with an upbeat and friendly attitude. A reliable professional team player.

Job Duties: This position is for AM Shift (breakfast)
  • Constantly visible in café area during hours of operation to greet and interact with guests
  • Makes sure that the needs of the guests are met: plates, utensils and glasses are in place; and other customer requests are satisfied.
  • Other duties such as floor mopping, bathroom cleaning, replenishing of stocks in the service area, etc. that may be performed before, during and after their meal service.
  • Maintain a safe and clean environment for guests. Remove trash and dishes from public areas. Mop and vacuum designated areas.
  • Accepts responsibility for multiple tasks without supervision
  • Follows a work schedule, plans ahead, and helps other team members
  • Cleans oven, skillet or other heating equipment in kitchen
  • Takes out trash and washes trash cans
  • Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction.
  • Meet your commitment to the guest. Follow up on all statements and pay attention to detail.
  • Provides a professional image at all times through appearance and dress.
  • Follows company policies and procedures.
  • Learn food preparation, serving, and clean-up procedures
  • Learn sound sanitation principles
  • Learn foods, equipment and techniques used in food preparation, service, and cleanup read, write, and utilize basic math skills

Note: other duties as assigned by supervisor or management

  • High school diploma or equivalent
  • some customer service experience

  • Interpersonal skills
  • customer service friendly
  • knowledge of food service
  • Able to work overtime

Physical Abilities:
  • Able to work in a fast paced, stressful environment
  • Able to stoop, kneel, squat and stand throughout the day
  • Able to lift 15-40 lbs during the day/shift

EEO and ADA Statements

The StayBridge Suites – Charlotte Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Job Requirements


Job Details

Entry level

About this location

room Count:
location Type:




401(K) Matching
Company Discounts
Dental Benefits
Disability Insurance
Life Insurance
Vision Benefits
Similar Jobs: 14176

Similar Jobs: 14176

Club Lounge Attendant  
Hotel Bennett
Charleston, SC
1 week ago
eCommerce Manager  
Northwood Hospitality
Denver, CO
4 weeks ago
Spa Supervisor - Spa at Ballantyne  
The Ballantyne Hotel Charlotte
Charlotte, NC
Club Concierge  
Beaver Creek Ski Resort
Avon, CO
4 weeks ago
Spa Coordinator - Spa at Ballantyne  
The Ballantyne Hotel Charlotte
Charlotte, NC
2 weeks ago
The Maven
Denver, CO
2 weeks ago
Room Attendant  
Hotel Kansas City
Kansas City, MO
2 days ago
Bell Attendant at The Ballantyne, A Luxury Collection Hotel  
The Ballantyne Hotel Charlotte
Charlotte, NC
3 weeks ago
See more similar jobs
The Ballantyne Hotel Charlotte
The Ballantyne Hotel Charlotte Experience Southern Hospitality and
Luxurious Resort Amenities Explore newly re-designed luxurious guest
rooms, event venues and social spaces and luxurious resorshow more
show more
Address10000 Ballantyne Commons Parkway, Charlotte, NC, 28277 View map
Property typeHotel 
room Count51-100 
location TypeUrban 
Company Logo
This property is managed by
Northwood Hospitality