Chief EngineerDoubleTree by Hilton Washington DC North/GaithersburgGaithersburg, MD
A property of: Marshall Hotels & Resorts
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Job Description

Become Part of the Marshall Team……

Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. 

First and foremost, we are all here to assist our guests. Everything else is secondary. If you don’t see our associates assisting a guest, you’re bound to watch them assisting someone who is…….Mike Marshall, President & CEO 

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development and growth across the whole organization.

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the DoubleTree by Hilton Gaithersburg as a Chief Engineer who can help lead the property to sustainable success. 

The Chief Engineer is responsible for the daily operation of the Engineering Department necessary to maintain guest rooms and public areas to the highest standards. 

Job Description:

  • Interview, hire, train, and manage engineering team to successfully achieve the objectives of the Engineering Department. 
  • Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing, etc.) and other equipment throughout the hotel.
  • Ensure the performance of preventative maintenance assignments on a scheduled basis.
  • Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
  • Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
  • Service the hotel's pool, including adjusting chemicals and cleaning filters, and completing maintenance request forms and record logs.
  • Maintain the building exterior according to Company and brand standards.
  • Maintain franchise standards and follow up on inspection deficiencies.
  • Coordinate compliance of and oversee service contracts.
  • Implement and maintain engineering department minimum standards.
  • Assist General Manager with capital plan development.
  • Actively participate in safety plans and energy improvements.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts. 

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at  

Job Requirements

 Abilities Required:

5 Years of experience as a Chief Engineer at a similarly sized property is required.

  • Must have the ability to communicate in English. Must always maintain a professional appearance and manner. Must communicate well with guests. 
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. 
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly. 
  • Must be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. 
  • Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance.
  • Must be able to use your extensive knowledge and talent for team management to ensure operations are smooth and facilities fully functioning for optimal guest experience; ensure equipment is well maintained and maintenance contracts are expertly negotiated and valid; and conduct inspections and drills.
  • Must be able to lead a motivated team of maintenance techs by modeling the way, by empowering, and coaching throughout the employment lifecycle. Must be able to create an environment that is engaging, where motivated people want to join, learn, do their best, and advance.
  • Must be able to use experience and knowledge to develop and manage the divisions budget and capital expenditure plan. 

Job Details

Senior level

About this location

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Customer Service
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Commuter Benefits
Company Discounts
Company Outings
Dental Benefits
Disability Insurance
Family Medical Leave
Flexible Spending Account (FSA)
Health Insurance Benefits
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DoubleTree by Hilton Washington DC North/Gaithersburg
Set in the I-270 Technology Corridor, DoubleTree by Hilton Washington
DC North/Gaithersburg offers an upscale, convenient base – for
business, meetings and events, and family travel. Enjoy a show more
show more
Address620 Perry Parkway, Gaithersburg, MD, 20877 View map
Property typeHotel 
room Count251-500 
location TypeSuburban 

People (3)

Andres OrozcoGeneral Manager“My experience with MHR has been very rewarding. I believe this company believes in giving opportunities of growth to its members and supports them through the process. In an industry with such a high turnover rate, it is refreshing to be part of a management company that likes to develop its members to further their careers.”
Michael P. MarshallPresident & CEO“Since the beginning in 1980 we have operated as a family company and we truly care about the well-being of our employees. Without the great staff we have had to work with over the years we would not have been able to grow as we have. That growth offers opportunities for advancement and we wish to promote from within as often as possible. We value all of those who continue to work with us and welcome new members to our hotel family.”
Patty WeistDirector of Sales, DoubleTree by Hilton Hotel, Binghamton, NYDOS of the Year 2018 FULL SERVICE “I have worked as the Director of Sales under the management of Marshall Hotels and Resorts for the last 3 years. Marshall has granted me the opportunity to attain and surpass both my personal and professional goals. Under the direction of Marshall, I have been able to lead my team with confidence, enthusiasm and determination for today and the future.”

Culture (11)

American Hotel & Lodging Educational FoundationTo help people build careers, improve their lives, and strengthen the lodging industry through tools, resources and education.
We are a proud supporter of Women Supporting WomenTo provide awareness, education and support to all those affected by breast cancer.
Atlantic General HospitalA non-profit community-centered hospital serving the lower eastern shore.
Eva's VillageBreaking the cycle of poverty and addiction through community recovery and support services.
Junior Achievement of the Eastern ShoreVolunteers helping to prepare today's students for a bright future by fostering life skills.
Maggie's MissionA 100% volunteer organization dedicated to saving dogs, cats and horses and finding them forever homes.
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