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Banquet Head Houseperson FsGrand Hyatt NashvilleNashville, TN
A property of: Dimension Development CompanyPosted 2 weeks ago

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Job Description

This is the job description for BANQUET HEAD HOUSEPERSON (SET UP).

Job Title: Banquet Head Houseperson (Set Up)
Department: Banquets
Company: Dimension Development
Reports To: Banquet Manager
Supervises: Banquet Houseperson

Job Purpose: To set up and supervise all meetings, meal functions and audio visual equipment in accordance with hotel and company policies. To facilitate all customer requests in a timely and courteous manner.

Job Responsibilities:
1. Supervises the banquet houseperson, set-up team. Runs the shift to ensure property set up for upcoming
2. Completes all work assignments and follows all instructions directed by the Banquet leadership team.
3. Ensures all water, amenities, audio-visual and breaks are in room at least 15 minutes prior to start of meeting.
4. Complies with all customer needs for additional equipment and supplies and conveys the additional charge to
the guest. Notifies supervisor to add to the guest check.
5. Displays good customer relation skills. Takes initiative to greet guests in a friendly manner.
6. Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications.
7. Freshens all meeting rooms during meal breaks by replacing ashtrays, changing cloths if necessary, refilling candy
jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break
8. Assists with meal service and breakdown as needed. Assists in getting banquet guest checks signed and turned in
to the front office for proper posting.
9. Follows all energy conservation guidelines as well as safety procedures.
10. Other duties as assigned.

Job Skills:
1. Carry out specific oral or written instructions, frequently following a simple routine.
2. Do the same task over and over frequently in the same way.
3. Lift and carry things like tables, chairs, dance floors and staging equipment.
4. Use hands and fingers skillfully and easily.

Job Qualifications:
Education: HS Diploma or equivalent
Experience: At least 2 years of Banquet Houseperson experience
Licenses/Certifications: N/A

Management Activities:
X Plan the work
X Apportion the work among associates
X Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time
associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates).

Physical Requirements and working conditions:
Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries over 50 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Additional physical & visual requirements (check all that apply) Additional working conditions (check all that apply)
X Identify and distinguish colors
X Outdoor weather conditions
X Stand for long periods of time Extreme cold (non-weather)
X Walk extended distances Extreme heat (non-weather)
X Wet or humid conditions
X Lift/carry over 50 lbs.
X Reach hands and arms in any direction
X Kneel and/or stoop repeatedly
X Able to work overtime and irregular hours
X Near loud noises

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

Job Requirements


Job Details

Mid level

About this location

room Count:
location Type:


Customer Service


Dental Benefits
Disability Insurance
Health Insurance Benefits
Hotel Discounts
Life Insurance
Paid Holidays
Paid Sick Days
Paid Time Off
Pet Insurance
Tuition Reimbursement
Vision Benefits
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Grand Hyatt Nashville
Music City welcomes Grand Hyatt Nashville, an exceptional experience
Opening in 2020, Grand Hyatt Nashville reflects Music City’s history,
charm, and vibrant personality. The striking, 24-story hotel show more
show more
Address1000 Broadway, Nashville, TN, 37203 View map
Property typeHotel 
room Count501-1000 
location TypeUrban 

People (9)

Lilibeth GonzalezCluster Director of Operations"Dimension provides the tools, resources and support to their employees to ensure success for the team and individuals. I really appreciate that Dimension Development fosters an environment where associates are motivated to excel and provide high levels of service."
Nicole LemSales Manager"I appreciate the support we receive from the Dimension Development senior leadership team which allows us to work together to achieve our goal.”
Jimmie MorrisExecutive Housekeeper"I have worked for Dimension for the past 20 plus years. Dimension has given me opportunities to grow in areas of customer service, sales, and technology. It is my opinion, that Dimension is a strong company that cares about its employees. Here at Dimension, we are family."
Oscar MercedesGuest Services Representative"I have been in the hospitality for 10 years! What I enjoy he most of this industry is creating memorable experiences with lasting memories!"
Cesar Espericueta Jr.Engineering“I started with Dimension Development at the age of 18, the courtyard Santa Clarita was my first job and I love that we are like a big family. This job has taught me a lot of skills that I can use in both my professional and personal life.”
Kristy ShawenSales Manager“I am impressed on how Dimension Development truly cares about the wellness of their associates.”

Culture (2)

A CULTURE OF SERVICE AND LONG-TERM SUCCESSDimension began as a family business, and that family feeling remains important to us. We combine that with a strong emphasis on individual accountability, expecting excellence from every Dimension associate. Simply stated, we measure everything we do. And we strive to improve anything that enhances guest satisfaction, boosts profits and investor returns, and contributes to the retention of great associates. We are gritty. We are scrappy. We hustle.
Reputation of SuccessDimension has earned a reputation of success by sticking with a few, basic principles: Be affiliated with great brands! Recruit and retain great people! Continuously improve! We've built a winning tradition by: Selecting winning development sites and capitalizing on well-timed acquisitions; Working with a winning combination of leading lenders, architects, contractors, and vendor-partners; Maintaining a geographically diversified portfolio of superior hotel product concepts.
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This property is managed by
Dimension Development Company