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Asst. Director of HR - The Newbury BostonThe Newbury BostonBoston, MA
A property of: Highgate HotelsPosted 4 weeks ago

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Job Description

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com .

Location

Highgate, in partnership with Major Food Group, has announced plans to open The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay. This iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building will be thoughtfully transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.

Overview

The Assistant Director of Human Resources is responsible for assisting the Area Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies. This position will focus on recruitment for a 5 Star Luxury hotel and labor relations matters related to the unions.

Responsibilities

  • Assist in labor relations matters. Conduct meetings with staff and union.
  • Recruit high volume of staff for opening year.
  • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
  • Compile review list and distribute to departments.
  • Compile Turnover Report, copy and distribute.
  • Enter payroll information on computer (wage information, changes).
  • Conduct prescreening interviews.
  • Respond to unemployment claims, maintain unemployment logbook.
  • Maintain new hire, termination, transfer and promotion logbook.
  • Audit hours worked in payroll reports for eligibility of benefits.
  • Compile wage surveys.
  • Monitor and maintain Leave of Absence log.
  • Monitor Workman's Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
  • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
  • Maintain complimentary room night log, process employee requests.
  • Prepare and place recruitment advertising.
  • Process paperwork for terminating employees.
  • Schedule Orientation.
  • Assist in Orientation - explain benefits, conduct tour of property.
  • Write articles and take pictures for property newsletter.
  • Assist with special projects; plan employee events (meetings, picnics, parties).
  • Maintain First Aid log.

Job Requirements

Qualifications

Education & Experience:

  • A 4-year college degree
  • At least 3 years of progressive Human Resources Management experience in a hotel or a related industry;
  • Recruitment experience in the hospitality field required.
  • Experience in union environment required. Local 26 experience preferred.
  • Previous supervisory responsibility required.
  • Opening hotel experience preferred.
  • College course work in related field helpful
  • Familiarity with and knowledge of employment laws are helpful.


Physical requirements:
  • Long hours sometimes required.
  • Sedentary work - Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements:
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

Job Details

Senior level
Full-time

About this location

class:
Luxury
room Count:
251-500
location Type:
Urban

Values

Belonging
Greatness
Growth
Innovation
Leadership
Pioneering
Trust
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The Newbury Boston
An iconic property returns to Boston in early 2020 on the corner of
Newbury and Arlington, mere footsteps from The Public Garden where
the cosmopolitan Back Bay meets noble Beacon Hill. Step ishow more
show more
Address1 Newbury Street, Boston, MA, 02116 View map
Property typeHotel 
classLuxury 
room Count251-500 
location TypeUrban 

Culture (3)

Aga Khan FoundationThe Aga Khan Foundation brings together human, financial and technical resources to address some of the challenges faced by the poorest and most marginalized communities in the world. Special emphasis is placed on investing in human potential, expanding opportunity and improving the overall quality of life, especially for women and girls.
Save the ChildrenSave the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.
Sustainability EffortsHighgate and its portfolio of properties are committed to incorporating environmentally friendly initiatives into our day-to-day activities. As part of our continued sustainability efforts we are proud to support Clean the World® in promoting waste reduction programs through the recycling of soap and bottled bath amenities — helping to protect the environment, preserve natural resources, and reduce costs.
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Highgate Hotels