Assistant General ManagerFairfield Inn by MarriottWeirton, WV
A property of: SJB Management, Inc
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Job Description

SJB Management Inc. is looking to fill the position of Assistant General Manager for the Fairfield Inn by Marriott, Weirton, WV.  We are seeking a highly energetic, dynamic individual to assist the General Manager in leading the hospitality team in all aspects of operating the hotel. This high-profile position requires a candidate with strong interpersonal skills, which will enable them to successfully interact with employees, ownership, the franchise, city officials and the public. The Assistant General Manager reports directly to the General Manager.

Responsibilities:  • Manage all Front Office operations to include, but not limited to, guest service and registration (check in/check out), room availability, guest service standards and initiative, product quality, cost controls and overall profitability, systems use and management, forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.  • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward.  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly  • Ensure compliance with Marriott and SJB standards  • Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns

Job Requirements

The successful Assistant General Manager candidate should have the following work experience and skills:  

• Must be available to work a flexible schedule including days, nights, weekends and holidays 

• Prior hotel and/or brand hotel experience preferred but not required  

• Detail oriented with emphasis on building guest relationships  

• Minimum 2+ years hotel Front Desk experience 

 • Computer skills; excel and word 

• Able to work on their own 

• Organized 

• Empathy

Job Details

Mid level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban
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Fairfield Inn by Marriott
At the Award Winning Fairfield Inn & Suites of Weirton. you’re our #1
priority. We promise you’ll be satisfied, or we’ll make it right. That’s our
commitment to you. We are following all CDC guidelines dushow more
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Address139 Amerihost Drive, Weirton, WV, 26062 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 
Company Logo
This property is managed by
SJB Management, Inc