Assistant Front Office ManagerThe Watergate HotelWashington, DC
A property of: The Watergate Hotel
This Job Post is no longer active

In less than 2 minutes, get your
Personal Score for every job

SALARY FIT
Good Match
SKILL FIT
Highly Competitive
CULTURE FIT
Good Fit
4.0

Job Description

The Hotel

Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.

Location

The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.

General Duties and Responsibilities

• Operate the Front Office properly, efficiently and with profitability • Supervise and assist Guest Service Agents with their duties • Ensure a warm and genuine arrival and departure experience • Maintain a Front Office information folder with up-to-date information on rates, promotional programs, special benefit cards etc. • Ensure that all Guest Service Agents are groomed according to hotel standards • Maintain all department files and ensure that paperwork is kept to a minimum • Ensure that sufficient stationary is available for the daily operation • Serve as the Manager on Duty and available to guests at all times • Ensure proper staffing at all times • Compile and maintain the daily Manager on Duty report • Ensure accurate communication of information and guest requests to all relevant departments • Personally welcome VIP as well as repeat guests; recognize and anticipate their individual needs • Perform aspects of human resources and training functions, including counseling, coaching, training, disciplinary actions, etc., for Guest Service Agents • Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of staff • Identify quality improvement trends and effectively communicates issue to the Director of Front Office Operations • Handle all guest complaints and comments relating to the department tactfully • Cooperate and coordinate teamwork with other departments • Perform any other reasonable duties as required by the Director of Front Office or Front Office Manager

Job Requirements

Experience and Requirements

• 3 years+ of Front Office experience • Reading, writing and oral proficiency in English. • Excellent overall communication skills • Able to multi-task

Job Details

Mid level
Full-time

About this location

class:
Upscale
room Count:
251-500
location Type:
Urban

Values

Accuracy
Action-Oriented
Collaboration
Consumer Focus
Enthusiasm
Performance
Teamwork
Similar Jobs: 10452

Similar Jobs: 10452

Assistant Front Office Manager - Magnolia Houston  
Magnolia Hotel Houston
Houston, TX
4 days ago
Assistant Front Office Manager  
Millennium Knickerbocker Chicago
Chicago, IL
5 days ago
Assistant Front Office Manager  
Amara Cay Resort
Islamorada, FL
1 week ago
Assistant Front Office Manager  
Postcard Inn Beach Resort & Marina
Islamorada, FL
1 week ago
Assistant Front Office Manager  
Doubletree Hotel Chicago-O'Hare Rosemont
Rosemont, IL
3 weeks ago
Assistant Front Office Manager  
The Williamsburg Hotel
Brooklyn, NY
1 day ago
Assistant Front Office Manager  
Hyatt Regency Atlanta Perimeter at Villa Christina
Atlanta, GA
3 weeks ago
Assistant Front Office Manager - Hotel Viking  
Hotel Viking
Newport, RI
Yesterday
Assistant Front Office Manager  
The Carlyle, A Rosewood Hotel
NY, NY
1 week ago
Assistant Front Office Manager  
Sheraton Orlando North
Maitland, FL
1 week ago
See more similar jobs
The Watergate Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious
urban resort that sets itself apart from other Washington D.C. hotels.
Here, modern design blends with an iconic landmark to redshow more
show more
Address2650 Virginia Avenue Northwest, Washington, DC, 20037 View map
Property typeHotel 
classUpscale 
room Count251-500 
location TypeUrban 
Company Logo
This property is managed by
The Watergate Hotel