Assistant Front Desk ManagerAnonymous/ConfidentialLas Vegas, NV
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Job Description

We are looking for a Full Time Assistant Front Desk Manager. 

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Assist with check in and check out
  • Implement new policy and procedure for the department
  • Review resume Groups (pre-key) Monthly
  • Order Department Supplies
  • Update and verify all the Upsells for all the agents
  • Update Commission Monthly 
  • Agents Monthly Incentives
  • Update Break Sheets
  • Update Sign in Sheets
  • Schedule Agents/Manager/PBX/Res. Accordingly (Weekly)
  • Proactively and effectively assisted guests with complaints
  • Monitor staffing and breaks
  • Coach, discipline, and guide guest services agents/pbx/bellman
  • Ran various reports Check Non-Zero Reports/VIP reports 
  • Maintain and update Manager’s Log daily.
  • Interview /Review applications (New Candidates)
  • Assist with Casino guest request. 


Job Requirements

EDUCATION AND EXPERIENCE

High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Preferred hospitality experience or minimum 6 months customer service experience. Must be flexible with available shifts.

Job Details

Mid level
Full-time

Perks

Dental Benefits
Health Insurance Benefits
Life Insurance
Paid Holidays
Paid Sick Days
Vision Benefits
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