Area Human Resource & Accounting ManagerHyatt House Seattle DowntownSeattle, WA
A property of: Prism Hotels & ResortsPosted 3 weeks ago

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Job Description

Spend a little time getting to know Prism Hotels & Resorts and you’ll quickly find we aren’t your typical hotel management company. 

Prism Hotels & Resorts is the best place to start, grow or advance your career in the hospitality industry. Whether your interest and expertise lies in management, accounting, sales or engineering, you'll find a home at Prism--where dedication, hard work and a commitment to the best results can move you quickly up the career path of your choosing. Because we believe in mentoring, nurturing and promoting from within our talented organization, with the experience and support provided to you by Prism, the sky's the limit! Founded as a hospitality investment and management firm in 1983, Prism Hotels & Resorts has grown to a company that successfully manages over nine thousand rooms in twenty-two states. Our properties range from urban city center airport hotels to historic properties to exclusive retreats and resorts.

We maintain a constant focus on our associates and on creating the best work environment out there, one in which you can develop your skills, further your career goals, and enjoy a balance between work and home life. And while we take our commitment to success very seriously, we believe in an atmosphere of growth, development and fun! Our ability to succeed is based largely on the people we hire and an unwavering commitment to their personal and professional fulfillment. We go to great lengths to find the best person to fill a position, with as much value placed on a friendly and engaging personality as on a great resume. If you also value and demonstrate a high degree of integrity, compassion, personal leadership and resourcefulness, please apply on line!  

Scope of Position:

The Area Human Resource Manager/Accounting Manager position will oversee the Hyatt House Downtown Seattle and the Hyatt Place Downtown Seattle.

The Human Resource Manager is responsible for filling hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies and assisting in benefits administration and workmen's compensation duties.  Strives be a liaison between various departments for problem solving while exhibiting confidentiality.

The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business, maintaining accurate and timely financial reporting ensuring acceptable levels on internal control ensuing compliance with all federal, state, and local regulations and Prism standards and for safeguarding owner/investors assets.

Job Responsibilities:

Human Resources:  

  • Approaches all encounters with guests and team members in a friendly, service-oriented manner.
  • Maintains regular attendance in compliance with Prism standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintains high standards of appearance and grooming, which includes proper dress and a correct nametag when working.
  • Comply at all times with Prism standards and regulations to encourage safe and efficient hotel operations.
  • Has knowledge and understanding of all department policies and procedures, and can communicate and enforce all policies fairly and consistently with team members.
  • Manage Human Resources programs such as recruiting, employment, compensation, benefits and training for hotel employees to ensure policy compliance and a positive employee culture.
  • Manage the recruitment of qualified applicants for hotel open positions and ensure that hiring standards are followed (i.e. Behavioral interviewing, reference checks, team interviews).
  • Conduct new employee orientation to familiarize employees with Prism philosophies, franchise requirements and other employee service programs; ensure the accurate completion of new hire paperwork.
  • Coordinate the administration of compensation and benefit programs to include wage and benefit surveys, benefits enrollment and communication, personnel action forms, and payroll changes.
  • Assist with the development and implementation of specialized incentive/recognition programs for line level employees; make recommendations to GM and Corporate human resources department.
  • Develop, support and administer an effective employee relations program to include employee grievance process, employee coaching & counseling process, employee recognition programs, performance management; and ensure a positive and supportive work environment. Serve as liaison between hotel and community to foster positive community public relations.
  • Design and develop effective training and development programs for employees, coordinate internal and external training programs; monitor and measure the effectiveness of training.
  • Communicate, interpret and implement human resources policies and procedures; ensure consistency in application and compliance with government laws and regulations (i.e. OSHA, EEOC, wage and hour, etc.).
  • Oversee maintenance of accurate and up-to-date employee files.
  • Oversee the processing of appropriate worker's compensation, work related injury and unemployment claims to ensure proper completion of required paperwork; monitor costs, and participate in safety committee to help minimize potential liabilities.
  • Hire, train, and provide career development for all employee services staff; conduct one on ones, performance evaluations and provide feedback for employees.
  • Spend time with applicants and employees discussing employment issues; speaking, listening, thinking, and writing.
  • Spend time communicating and interacting with various people inside and outside of the hotel.
  • Ability to document effectively, any employee related activities.
  • Follow company policies and procedures.
  • Attend any and all meetings/training as required by management.
  • Actively participate in required MOD program as needed.
  • Perform other duties as requested by management.

Accounting Manager:

  • Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
  • Assist with all accounting functions.
  • Responsible for the daily supervision of the clerical staff of the accounting office.
  • Maximize efforts towards productivity, indentify problem areas and assist in finding and implementing solutions.
  • Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds.
  • In charge of the processing & coordination of certain portions of the hotel’s accounting cycle as determined by the hotel General Manager.
  • Responsible for ensuring that SOP’s and LSOP’s are complied with as they relate to each area of supervision.
  • Able to ensure timely reporting of specified reports as identified by the hotel General Manager.
  • Be able to effectively schedule, monitor, and evaluate controllable departmental expenditures to stay within the restraints of the established budget through established systems.
  • Assist with data entry.
  • Be able to administer Payroll change forms and Payroll.
  • Assist with departmental evaluations for department team members.
  • Have knowledge and understanding of all policies and procedures, including the Fair Treatment Policy, and communicate and enforce all policies fairly and consistently with staff.
  • Demonstrate active participation in accident prevention through representation of staff members.
  • Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through actively participating in hotel’s Manager-On-Duty Program, if applicable.Be able to conduct effective meetings.
  • Be able to complete assigned reconciliation’s as they relate to assigned areas f responsibility.
  • Assist the General Manager in compiling and preparing period end financial statements.
  • Be able to perform quarterly compliance audits for specified areas of responsibility. Advise hotel General Manager of findings & implement corrective actions when warranted.
  • Responsible to complete and file local, state, & federal taxes as directed by the hotel controller.
  • Use effective communication skills in order to work with department to reach common goal.
  • Maintain records storage area in compliance with record retention requirements of relevant government agencies.
  • Preparation and knowledge of sales tax returns, as well as any other applicable tax liabilities.
  • Produce statements within designated time frame for preliminary distribution to hotel management.
  • Review all statements with General Manager and other managers to determine final entries.
  • Produce complete financial packages for distribution to owners, corporate office, and hotel management.
  • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Prism established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management.
  • Manage and oversee all Accounts Receivable functions, including collection calls as needed.
  • Ensure the A/R aging percentages are in compliance with SOP.
  • Verify credit cards are processed every night by night audit.
  • Verify cash deposits are made at the bank daily.
  • Understand the cash flow worksheets and update and advise General Manager in absence of the Controller.
  • Reconcile all balance sheet accounts each period 
  • Review any problem accounts with General Manager and adjust entries to the general ledger.
  • Review any problem accounts with General Manager and adjust entries to the general ledger.
  • Perform other duties as requested by management.
  • Attend meetings/training as required by management.

Job Requirements

Required Competencies:

  • Must be able to convey information and ideas clearly with strong oral and written communication skills
  • Must work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests in the order of strong counseling skills.
  • Must have the ability to assimilate complex information, data, etc, from disparate sources and consider adjust or modify to meet the constraints of a particular need.
  • Must have attention to detail and be able to prioritize departmental functions to meet due dates and deadlines.
  • Must be able to work with and understand financial information and data, and basic arithmetic function.
  • Must maintain composure and objectivity under pressure.

Education & Experience:

  • High School diploma or equivalent progressive work experience. 
  • Two years Human Resources experience is preferred. Special consideration will be given to those who exhibit exemplary performance and/or equivalent work experience.
  • Knowledge of government and employment law.
  • Valid driver’s license from appropriate state and MVR in good standing.
  • Alcohol awareness certification required.
  • Good financial and computer knowledge required.

Physical Demands:

  • Long hours sometimes required, including nights and weekends.
  • Medium work - Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand for long hours at a time.
  • As MOD, have the ability to move quickly about the hotel overseeing the various departments.


Job Details

Senior level
Bonus Plan

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Hyatt House Seattle Downtown
Hotelshow more
Address201 5th Avenue North, Seattle, WA, 98109 View map

People (6)

Mitra VanManaging DirectorMitra Van is a Managing Director for Prism Hotels & Resorts; Mitra has been with Prism for over 10 years in a variety of senior roles including Human Resources, Payroll Administration, Compliance, Operations and Business Development. Mitra started her hospitality career at The Historic Adolphus Hotel in Downtown Dallas, in accounting and continued her 23-year hospitality career specializing in compensation and human resource systems. In addition to overseeing the implementation of a New Human Resources / Payroll Platform involving over 3,000 employees at Prism, she was also previously an executive at McAfee/Intel and managed the Payroll and Benefits Administration for 68,000 employees across the globe. Mitra is fluent in Farsi, Hindi, and English and graduated from The University of New Delhi, India, with a degree in Accounting and Finance. She currently resides in Dallas, Texas.
Kevin GallagherSenior Vice President of Business DevelopmentKevin is the Senior Vice President of Business Development for Prism Hotels & Resorts, an award winning full service hotel management, investment and advisory services company. Kevin is involved in all aspects of development opportunities for Prism, including acquisitions, management contracts and joint ventures. Additionally, Kevin has overseen the CMBS Special Servicer and Lender relationships for the past 10 years and is actively involved in the Commercial Real Estate Finance Council and the Mortgage Bankers Association. Prior to his role in Business Development, Kevin served as Prism’s Regional Vice President of Operations and Vice President of Sales. Kevin’s 24-year hospitality career includes 13 years with Bristol Hotels & Resorts in numerous capacities, including General Manager and Director of Operations in Dallas, Texas; Atlanta, Georgia; and Raleigh, North Carolina. Kevin has a Bachelor of Arts in music from the University of North Texas and toured extensively with the Noodles McGroho Memorial Orchestra after college. He currently resides in Double Oak, Texas with his wife and 2 children.
Allison HandySenior Vice President of Sales & MarketingAllison is Senior Vice President of Sales & Marketing for Prism Hotels & Resorts, an award-winning full-service hotel management, investment and advisory services company. A member of Prism’s executive committee, Allison provides sales and marketing support for Prism’s portfolio of hotels, and oversees Prism’s marketing, public relations, and new business development efforts. Before joining Prism in August 2007, Allison spent nearly a decade working for Interstate Hotels & Resorts and MeriStar Hotels & Resorts in various sales capacities, most recently as a Director of Sales and Marketing in San Francisco. During the course of her accomplished career, she has worked closely with such iconic hotel brands as Hilton, Crowne Plaza, Holiday Inn, and Wyndham. Allison graduated from the University of Southern California in Los Angeles with a degree in Business Administration with an emphasis in entrepreneurial studies. In addition, Allison studied internationally through the University of Pittsburgh’s Semester at Sea Program, allowing her to gain valuable experience and perspectives while traveling and studying in South America, Africa and Southeast Asia. She currently lives in San Francisco with her husband, twin daughters and son. She enjoys traveling, cooking, the outdoors, and spending time with her family.
John BaileyChief Financial OfficerAs Prism’s CFO, John leads the financial management functions of Prism’s management and investment business, including risk management, legal, and receivership administration. His professional responsibilities also include supporting Prism’s new business development team, serving as court appointed restructuring officer for high profile bankruptcies, and chairing Prism’s investment committee. Prior to joining Prism, John served as Senior Vice President/Chief Accounting Officer for ClubCorp, Inc. and was responsible for the accounting, financial planning and analysis, and human resources functions for the world’s largest owner/operator of private golf and business clubs. He has also served as Senior Vice President/Chief Financial Officer for HQ Global Workplaces, Inc., and as Director of Finance and Vice President/Corporate Controller and Chief Accounting Officer for Bristol Hotels & Resorts. A certified public accountant, John graduated from Texas Tech University, where he earned a degree in accounting. He, his wife Laurie and their youngest daughter currently reside in Coppell, Texas.
Mark Van AmerongenChief Operating OfficerMark Van Amerongen is the Chief Operating Officer for Prism Hotels & Resorts, where he brings more than 25 years of professional hospitality leadership experience to an award-winning full-service hotel management, investment and advisory services company. Mark began his career in hospitality with Hyatt Hotels and quickly progressed through several flagship full-service hotels. Shortly after, he joined Marriott International, where he held several executive committee and general manager positions for the full-service hotel division throughout the U.S. Mark moved from single property positions to multi-property assignments, including the Regional Director of Operations on the West Coast for Marriott and Renaissance full-service hotels, before heading to Las Vegas as Marriott’s Area General Manager overseeing the Marriott Managed Hotels in that market. Prior to joining Prism, Mark spent eight years as Executive Vice President with Western International in Dallas overseeing the growth of the management company from start-up to more than 45 hotels. Calling on the skills and lessons learned during a career that has encompassed a variety of hospitality leadership positions across a broad swath of the industry, Mark brings unique insight and foresight to his role as Prism’s Senior Vice President of Operations. The depth and diversity of his highly successful management experience is an asset for a firm that has made a name for itself applying elements of the receivership skill set to a more traditional third-party management role. For Mark, and for Prism, that depth of hands-on operational experience is a fundamental piece of the professional puzzle. As a member of Prism’s executive committee, his ability to help identify and execute quality opportunities is invaluable. Mark earned his degree in hotel and restaurant management from the State University of New York, and received his CHA designation in 1990.
Steve VanPresident & CEOSteve Van, president and CEO of Prism Hotels & Resorts, founded the Dallas-based company in 1983. Under his leadership, Prism has become an award-winning full-service hotel management, investment and advisory services company. A prominent speaker and sought-after expert in the hospitality industry, Steve was recognized by Hotel Business Magazine as one of the trade’s “People of 2012.” In the past few years Steve has focused his teams’ efforts on going from Good to Great with the primary focus on operational excellence. Prism remains one of the most experienced managers of hotels and resorts nationally and has managed brands that include Marriott, Hilton, Doubletree, Sheraton, Embassy Suites, Holiday Inn, Preferred Hotel Group, Radisson, and numerous independents. Since the company was founded, Prism has managed over 300 hotels across the nation. Steve’s foray into hotels began as an Executive Vice President of Criswell Development Company. While there he developed the Hyatt Re­gency Austin, Hyatt Regency Denver Tech Center and the Hyatt West Houston. His first independent purchase was The Melrose Hotel in Dallas, which his Prism team turned into the first Omni franchise. Steve currently serves on a number of industry boards including the Hilton Doubletree Hotel Owner’s Advisory Council and served on the Starwood Hotels Owner’s Advisory Council for creation of Aloft Hotels. Steve earned his bachelor’s degree from The University of Texas and also attended The University of Texas Law School and was admitted to the State Bar of Texas. He has served as the Assistant Attorney General of Texas and as a Director of the Texas Turnpike Authority.

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