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Compensation: $57,000 to $70,000 per year

You are organized, service driven, and skilled at supporting front desk operations. You know how to coach a team, solve problems, and ensure guests enjoy a smooth, welcoming experience. If you thrive in hospitality and enjoy leadership with hands‑on involvement, keep reading.

The Role As the Assistant Front Office Manager, you support the Front Office Manager by overseeing daily front desk operations, managing staff, and ensuring excellent guest service. You help maintain efficiency, accuracy, and professionalism while assisting with training, scheduling, and service recovery.

What You Will Be Doing

Support daily front desk and guest service operations

Assist with supervising, coaching, and developing the front desk team

Oversee check ins, check outs, reservations, and guest account handling

Handle escalated guest concerns and ensure timely service recovery

Monitor staffing levels and assist with scheduling and shift coverage

Ensure compliance with hotel procedures, policies, and brand standards

Maintain accuracy in logs, reports, and financial documentation

Communicate effectively with housekeeping, engineering, and leadership

Support onboarding, training, and performance evaluations

Lead by example to provide warm, professional guest service

Why You Will Love It Here

Leadership opportunity with daily guest interaction

Supportive management and opportunities for career growth

A dynamic front office environment where you make an impact

Ready to Join the Team If you are ready to support front office operations and help deliver excellent guest service, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

Previous front desk or guest service leadership experience preferred

Strong communication, organization, and customer service skills

Professional, dependable, and able to lead by example

Comfortable using hotel systems and managing multiple tasks

Effective problem solver with a positive, team-oriented attitude

Passionate about hospitality and creating great guest experiences

Flexible to work any shifts, including holidays and weekends

Doubletree Resort by Hilton Hotel Paradise Valley - Scottsdale

Explore Scottsdale and the great outdoors

Featuring lush tropical gardens, our resort is one mile from Old Town Scottsdale and Fashion Square Mall. Camelback Mountain and Scottsdale Stadium are within five miles of our door, and Phoenix Sky Harbor International Airport is a 20-minute drive. Enjoy shopping and dining in the heart of the city. We offer two outdoor pools and several restaurants.

Address	5401 North Scottsdale Road, Scottsdale, AZ 85250
Property Type	Resort
# Jobs	15

About Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.