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Compensation: $15.25 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

Greet guests and provide friendly, helpful service

Assist with check ins, check outs, room assignments, and reservations

Answer guest questions and resolve issues promptly

Operate the front desk system and process payments

Communicate with housekeeping and other departments

Maintain the front desk area in a clean and organized manner

Handle guest requests and escalate concerns when needed

Provide local information and general hotel assistance

Why You Will Love It Here

Supportive team environment

Opportunities to grow in front desk and hotel operations

A role where you meet new people and make a daily impact

Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

Strong customer service and communication skills

Friendly, positive, and professional presence

Comfortable using computers and hotel systems

Dependable, organized, and able to multitask

Prior hotel or customer service experience is helpful but not required

Flexible to work any shifts including holidays and weekends

Embassy Suites by Hilton San Antonio Riverwalk Downtown

Stay on San Antonio's River Walk

Take in River Walk views from our downtown suites. The Alamo, Majestic Theatre, and The Buckhorn Saloon are within a ten-minute walk. The Alamodome and Tower of the Americas are a mile and a half away. We offer a 24-hour fitness center and heated pool. Enjoy free made-to-order breakfast, in-room dining, and our complimentary Evening Reception.

Range

Welcome to Chef Jason Dady’s Range: Steak, Seafood & Field – a Tuscan Steakhouse offering a menu that blends family favorites with Italian inspirations. Fresh hand-made pastas and thin, crispy pizzas transport you to Tuscany while our expanded beef program with dry-aged and Certified Black Angus Beef cuts offers a taste of Texas. Floor-to-ceiling windows overlooking the San Antonio Riverwalk showcase the beauty of Downtown San Antonio, making Range a go-to destination for out-of-town guests, business luncheons, group dining and celebrations.

Meetings and events

We have over 11,000 sq. ft. of flexible event space, accommodating up to 900 guests. The third-floor Riverwalk Terrace has views over the River Walk. The hotel's event team will assist with catering and A/V needs.

Address	125 E. Houston Street, San Antonio, TX 78205
Property Type	All Suite
# Jobs	3

About Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.