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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals / budget targets.
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
Assist in developing long- and short-range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Leads all aspects of employee performance to ensure productivity and a quality work environment.
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
Other duties as assigned.

Responsibilities

The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry.

Qualifications

Minimum of one year of management experience in the hospitality industry.
Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply good judgment to carry out instructions.
Knowledgeable of the property management system.
Knowledge of local activities and attractions appropriate for clientele.

Inn At Bellefield by Residence Inn (Hyde Park)

INN AT BELLEFIELD / HYDE PARK

Inn at Bellefield / Hyde Park is conveniently located in the Hudson River Valley, directly across the street from The Culinary Institute of America. Stay for a night, a weekend, or even a few months in our spacious suites with fully equipped kitchens, comfortable plush beds with crisp linen, separate living rooms, ergonomic workstations, and complimentary Wi-Fi. Experience our world-class exceptional service, savor our exquisite local culinary delicacies and enjoy our bright and nature-inspired spaces when you stay in our world-class Hyde Park NY Hotel. Energize your day with our fresh seasonal offerings at our complimentary full breakfast, available seven days a week. Strengthen your body and soul, in our state-of-the-art fitness center and complete your day at our bar, The Storyteller. Indulge in our signature local wine, craft beer, and spirits as you relax and unwind by our cozy outdoor fire pit.