At About Last Knife, we take pride in delivering exceptional service and exquisite dining experiences to our guests.
Our restaurant is a hub of culinary delight, offering a diverse menu of delectable dishes in a warm and inviting atmosphere. As a Hotel Restaurant Server, you'll play a crucial role in ensuring our guests have a memorable stay.
As a Restaurant team member, you will be tasked with the following duties, responsibilities, and assignments:
- Great and seat guests with a warm and welcoming attitude;
- Ensure prompt and courteous service to guests;
- Answer telephone calls and process phone orders;
- Coordinate amenity delivery request in connection with the kitchen department;
- Address guest questions and complaints;
- Collect and process guest payments;
- Total receipts at end of shift to verify sales and clear cash register;
- Ensures tips are reported properly for tax processing;
- Clear dirty table settings and prepare table for resetting;
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
- Inspect dining room serving stations for neatness and cleanliness;
- Assist service staff as necessary to service guests in a timely manner;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management; and
- Any and all other work as required to complete the primary purpose of the position.
Job Requirements
Qualifications
First and foremost, you need a passion for the hospitality industry. Our guests are expecting a "Arlo" experience and we deliver nothing less.
- Previous hospitality experience is a big plus
- Prior customer service experience, especially as a food server
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Willingness to learn and adapt to our specific service standards.
Preferred Prior Experience
Six (6) months of previous customer service, restaurant and/or cashier experience
Preferred Education
High school diploma or equivalent
Required Licenses/ Certification
Food Safety Training certified or become certified within first 60 days of employment.Alcohol Awareness certified or become certified within the first 60 days of employment
Arlo Chicago
Arlo Chicago
The city’s hottest new hotel, formerly Hotel Julian, puts you at the heart of downtown Chicago, steps from iconic Millennium Park. Our guest rooms feature modern design and smart amenities, with a new take on the old soul of the landmark 1916 Atlantic Bank building. Come and experience Chicago’s then and now and make us your home base for today’s urban adventures.
Meet, mingle, make magic happen. Event spaces at Arlo Chicago channel the savvy vibes of the city we call home. Whether your event is corporate or casual, we’ve got what you need to host spirited cocktail receptions, productive brainstorms and business dinners, and stylish brunches at our lobby bar and restaurant.
You’re steps from iconic Millennium Park and Navy Pier. At the intersection of the Magnificent Mile’s style, the Cultural Mile’s best art, and the Loop business district’s on-it energy. Tap into the vitality of downtown Chicago, with the best of our city at your fingertips.
Address |
168 North Michigan Avenue, Chicago, IL 60601 |
Property Type |
Hotel |
# Jobs |
7 |