Night Auditor
Full-Time

Homewood Suites by Hilton Daytona Beach Speedway-Airport
Daytona Beach, FL

A property of: Shaner Hotel Group Posted 3 days ago

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Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Other duties as assigned.

Responsibilities

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift.  The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

Qualifications

  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Homewood Suites by Hilton Daytona Beach Speedway-Airport

Minutes from Daytona racetrack and shopping

We’re next door to Daytona International Speedway and one mile from Daytona Beach International Airport. Walk to ONE DAYTONA - an epicenter for shops, restaurants, and entertainment. Daytona’s famous beach is a 15-minute drive away. Enjoy your in-suite kitchen, breakfast on us, and our free Wednesday evening social. WiFi is free and pets are welcome.

Address 165 Bill France Boulevard, Daytona Beach, FL 32114
Property Type Hotel
# Jobs 3
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