Laundry Attendant

Description

ESSENTIAL JOB FUNCTIONS:

• Wash linens and terry using proper washing formula by placing soiled laundry in washing machine, setting appropriate codes, and unloading the machine when wash cycle is complete.
• Dry or spin dry clean laundry by placing we laundry in dryer or extractor, setting appropriate dials and unloading machine when laundry is dried or damp dried.
• Participate in the operation of the flat ironer by feeding clean sheets, pillowcases or other articles as instructed into the machine, folding them as they come out of the machine and placing them on appropriate table or cart.
• Sort soiled laundry into appropriate piles based on the type and how soiled the laundry is to ensure laundry is washed and dried appropriately.
• Assist in keeping laundry facility and equipment clean and operational and reporting all major mechanical problems to the laundry supervisor.
• Follow all safety rules and departmental policies and procedures.
• Performs other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

• Must be able to maintain a professional status through interface with customers.
• Must be able to maintain a professional working relationship with management and co-workers.
• Must be able to work flexible schedules.

Minimum Qualifications: Education and Experience:

• High school diploma or equivalent preferred. Related experience is preferred but not required.
• Must be 18 years of age or older. Must be able to pass a background check.

Physical Demands:

While performing the duties of the job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl and lift an excess of 15-50 lbs.

Physical stamina and proper mental attitude to work under pressure at a fast pace are essential. Must have the mental fortitude to handle the pressures of multiple tasks while providing excellent guest service.

Work Environment:

The duties of this position are primarily performed in indoor climate conditions. Evening, holiday, and/or weekend work are required. Extended hours and irregular shifts may be required.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.