Guest Service Agent

Drury Plaza Hotel Nashville Downtown
Nashville, TN

A property of: Drury Hotels Posted 12 days ago

SAVE
STARTING AT $19 PER HOUR

Property Location:

300 Korean Veterans Blvd. - Nashville, Tennessee 37201

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What You Can Expect From Us

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
  • Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Award-winning - Ranked among Forbes' Best Midsize Employers (2023)

What you will do:

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Ensure exceptional, positive experiences for our diverse team members and guests.

  • Assist guests in a friendly, efficient, courteous, and professional manner. 

  • Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. 

  • Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.

  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

  •  Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. 

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, highly organized communicators and multitaskers with these qualifications.

  • Warm and friendly manner in relating to and interacting with the public

  • Demonstrated attention to detail while handling multiple tasks simultaneously

  • Familiarity with handling money, making change, and using office machines in day-to-day activities

  • Ability to speak and receive direction (written and verbal direction) in English

  • Willingness and ability to work alone as scheduled

Rise. Shine. Work Happy.

Hiring Immediately!

Drury Plaza Hotel Nashville Downtown

 Drury Plaza Hotel Nashville Downtown 


Address 300 Korean Veterans Boulevard, Nashville, TN 37201
Property Type Hotel
# Jobs 9
Other Jobs at Drury Plaza Hotel Nashville Downtown:
Maintenance Technician II

Drury Plaza Hotel Nashville Downtown

Nashville, TN

A property of: Drury Hotels

20 days ago

20 days ago

Breakfast Attendant

Drury Plaza Hotel Nashville Downtown

Nashville, TN

A property of: Drury Hotels

22 days ago

22 days ago

Housekeeper

Drury Plaza Hotel Nashville Downtown

Nashville, TN

A property of: Drury Hotels

about 16 hours ago

about 16 hours ago

Meeting Services Attendant

Drury Plaza Hotel Nashville Downtown

Nashville, TN

A property of: Drury Hotels

9 days ago

9 days ago

Guest Service Agent

Drury Plaza Hotel Nashville Downtown

Nashville, TN

A property of: Drury Hotels

1 day ago

1 day ago

Bartender / Cocktail Server

Drury Plaza Hotel Nashville Downtown

Nashville, TN

A property of: Drury Hotels

30 days ago

30 days ago

Prep Cook

Drury Plaza Hotel Nashville Downtown

Nashville, TN

A property of: Drury Hotels

20 days ago

20 days ago

Dishwasher (Evening)

Drury Plaza Hotel Nashville Downtown

Nashville, TN

A property of: Drury Hotels

20 days ago

$19/hr

20 days ago