Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures the overall quality of the cleaning of guest rooms, corridors, and service areas based on hotel, Shaner, and Franchise objectives.
Ensures all house and safety rules, housekeeping procedures, and security procedures are followed.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Performs housekeeping, laundry, and/or houseperson functions whenever necessary.
Other duties as assigned.

Responsibilities

Supervise, train, and inspect the performance of assigned Guest Room Attendants and Housepersons, ensuring that all procedures are completed to the hotel’s standards. Assist where necessary to ensure optimum service to guests.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Fairfield Inn & Suites by Marriott Augusta Fort Eisenhower Area

Enjoy southern hospitality at our hotel in Augusta, Georgia

Discover an unbeatable value at Fairfield Inn & Suites Augusta Fort Eisenhower Area. Located just off Gordon Highway and I-520, our hotel provides easy access to renowned destinations around Augusta including Augusta National Golf Club, Riverwalk, James Brown Arena, Augusta Mall and Fort Eisenhower. Augusta Regional Airport and Daniel Field Airport are minutes away, making us ideal for all travelers. After business meetings or family adventures, take a lap in our indoor heated pool or relax in your room with plush beds and homelike comforts. Connect to free high-speed Wi-Fi throughout your stay, and utilize an ergonomic workspace when you need to prepare for meetings. In the morning, visit our free hot breakfast buffet and grab a cup of coffee.