Restaurant Server

Renaissance Philadelphia Downtown Hotel

Location: US - PA - Philadelphia

Mar 29, 2018
401 Chestnut St.

Philadelphia, PA, US 19106
Employer
Job Details

Job Summary

To be the main point of contact for guests in the dining room. Responsible for guiding guests through the menu.

Responsibilities & Essential Job Functions:

  • Approach all guest interactions with genuine warmth and hospitality

  • Guide guests through their meal from the time they sit until they leave the restaurant

  • Maintain detailed knowledge of all food and beverage offerings

  • Write down guest order and properly enter into POS system

  • Carry plates from the kitchen to the dining room

  • Carry drinks on a tray from the bar to the dining room

  • Set tables with appropriate silverware and plate ware as determined by their order

  • Cash/credit card handling at the completion of each table and at the end of service

  • Communicate with host about any preferences to note for future visits

  • Communicate with manager about any issues

  • Communicate with kitchen regarding any allergies or dietary restrictions

  • Perform side work as detailed in the server manual

  • Other duties may be required


NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Qualifications:

  • A minimum of 2 years experience in a fine dining/casual fine dining restaurant, at least 1 year in a serving position

  • Experience with restaurant POS systems

  • Basic wine/beer knowledge

  • Strong customer service skills

  • Intermediate food knowledge

Abilities:
Must have the ability to communicate in English. A calm disposition and the ability to maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and be a team player. Stand/walk for 8+ hours+

Additional Details
Immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
Yes
Restaurant
Waitress/Waiter