Restaurant Floor Manager

FIG & OLIVE (Washington D.C.)

Location: US - DC - Washington

Feb 13, 2018
Eloise Acevedo
Senior HR Manager
Employer
Job Details

Floor Manager

JOB SUMMARY:

MANAGE A RESTAURANT WITHIN THE POLICIES AND GUIDELINES OF THE COMPANY TO ENSURE CUSTOMER SATISFACTION AND PROFIT MAXIMIZATION. TOTAL OPERATIONAL AND FINANCIAL RESPONSIBILITY FOR AN INDIVIDUAL UNIT. DIRECTLY PERFORM HANDS-ON WORK ON AN ONGOING BASIS TO TRAIN EMPLOYEES, RESPOND TO CUSTOMER SERVICE NEEDS, OR OTHERWISE ROLE MODEL APPROPRIATE BEHAVIORS IN THE RESTAURANT. PROVIDE OVERALL LEADERSHIP; RECOGNIZE AND MOTIVATE MEMBERS OF THE TEAM; COACH AND TRAIN THE TEAM FOR OPERATIONAL EXCELLENCE.

 

TASK AND DUTIES:

1. Control day-to-day operations by scheduling labor, ordering supplies and developing

the restaurant team.

2. Manage and train staff

3. Ensure Occupational Safety and health Act, local health and safety codes, and

company safety and security policy are met.

4. Control Profit & Loss (i.e., Budget attainment) by following cash control/ security

procedures, maintaining inventory, managing labor, reviewing financial reports, and

taking appropriate actions.

5. Recruit, interview, and hire team FOH; conduct performance review, take discipline

action, motivate and train.

6. Ensure maintenance of equipment, facility, and grounds through the use of a

Preventive Maintenance plan based on company standard.

7. Ensure food quality and 100% customer satisfaction.

8. Ensure complete and timely execution of corporate & marketing programs.

9. Ensure a safe working and customer experience environment by facilitating safe work

behaviors of the team.

10. Involves Closing Shifts

 

Report to: General Manager

 

 

Requirements:

1. Previous upscale restaurant management experience (2-3 years)

2. Demonstrated working knowledge of DC employment laws

3. Extensive customer service and resolution skill sets

4. Excellent communication skills

5. Working knowledge of Open Table and Micros

6. Ability to work a flexible schedule inclusive of weekends and holidays

 

FIG & OLIVE is an Equal Opportunity Employer.

Additional Details
Immediately
Yes
Applicants who do not already have legal permission to work in the United States will not be considered.
Ability to participate in our medical and dental plan
No
Yes
No
Restaurant
F&B - Restaurant Management