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3EB413518847151C

Waiter / Waitress

Intercontinental Hotel

Location: US - MN - Saint Paul


11/21/16 11:05 AM
InterContinental Saint Paul Riverfront
Employer
Job Details

Takes food and beverage orders and efficiently delivers items to dining room guests.



Essential Duties and Responsibilities:



  • Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.

  • Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.

  • Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.

  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.

  • Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.

  • Collects tickets and follow proper cash-handling procedures.

  • Promotes a clean, safe and neat environment for guests.

  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.

  • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.

  • Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.

  • Performs other duties as assigned.


(ref. 16301)
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Additional Details
 
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Waitress/Waiter