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Property Name
Grove Park Inn
Job Title
Turndown Attendant
North Carolina-Western/Asheville
Management Position
Bonus Pay
Position Categories
Housekeeper, Valet, Bellperson

Job Description

Grove Park Inn

The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.

Job Description

The Housekeeping Turndown Attendant is responsible for making lasting impressions on our guests by ensuring the guest’s room is clean, attractive and welcoming at all times. Our Turndown Attendants provide extra touches to our guest’s rooms suitable for our discriminating guests: he or she will offer ice and other amenities such as extra towels and pillows, turn-down the bed, freshen-up/clean the room, turn on the television and music to a soothing and relaxing channel, draw the curtains close and more.


•Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests.

•Offer assistance and information to our guests.

•Clean guest rooms according to Omni’s standards for Room Attendants.

•Provide water and ice to guests.

•Offer guests towels, pillows and other services/amenities.

•Change linens, turn-down bed.


•Manual labor experience required.

•Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests).

•Housekeeping experience preferred.

•Ability to stand, bend and do repetitive movements for long periods of time.

•Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds.

•Ability to push and pull housekeeping supply cart.


Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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