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Tower Attendant
Property Name
Deloitte Conference Center of Canada
Job Title
Tower Attendant
Work Permit
Applicants who do not already have legal permission to work in this country will not be considered.
Position Categories
Banquet Services
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At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.

Job Description

BASIC FUNCTION: This Server will set up and prepare meeting rooms including catering orders. The Server will also serve and bus tables as needed to provide guest satisfaction. Responsibilities will also include clearing and resetting rooms at the end of the function, as well as maintaining the corporate pantry (break area) for our client.


  • High school diploma or equivalent.
  • Two years food and beverage experience, preferably in Catered events.
  • Excellent customer service skills.
  • Pleasant and helpful personality.


  • Provide assistance in the serving of guests during all meetings/events to ensure positive experiences
  • Set up all meeting rooms to include glassware, coffee mugs, linens, etc. when required
  • Set up and break down of all catered food and beverages, including washing dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.
  • Stock supplies such as refreshments and utensils in all break areas including cupboards and refrigerators.
  • Serve all beverage and food in the appropriate order so as to ensure consistency throughout meetings/events.
  • Quickly remove dishes as guests finish each meal or at the end of each meal. Replenish beverages when necessary in a timely manner, and check with attendees to make sure they are satisfied.
  • After the all meetings, reset each room to ensure the readiness of the room for other events.
  • Ensure that all receiving, storage, function and service areas are clean and presentable.
  • Keep informed of all functions and activities by reading catering requisitions and memos on a regular basis.
  • Proactive in the smooth operation of the department by answering phones, addressing guest concerns and foreseeing any problems.
  • Co-ordinate the general housekeeping of all meeting spaces, break areas and staff rooms.

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
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