Steward Supervisor

Raffles Makati & Fairmont Makati

Location: PH - Makati

18/11/16 17:30
Job Details
Steward Supervisor
Contribute to the overall sanitation and cleanliness of all back of house areas by completing all tasks as assigned. Exceed expectations for all set quality, productivity, safety, sanitation, and hygiene.

Property Overview:

This magnificent complex boasts a 30-storey new construction and two luxury International Hotel brands at one desired address! Raffles Makati and Fairmont Makati consists of 32 Raffles Suites located atop 280 Fairmont Hotel rooms, 237 Raffles Residences and is situated in what is considered the finest location in Manila - downtown Makati. The complex, is located directly across from the Greenbelt Shopping Center and in a neighborhood famous for nightlife, dining options and world-class shopping.

Summary of Responsibilities:
Reporting to the Chief Steward, responsibilities and essential job functions include but are not limited to the following

In absence of Manager conducts shift briefings to ensure hotel activities and operational requirements are known

During the shift, oversees the preparation of kitchen equipment for use

Supervises the receivable and storage of kitchen goods

Supervises the cleaning and storage of kitchen equipment, premises and removal of wastes

Implements the hotel and department regulations, policies and procedures including but not limited to House Rules and Regulation, Health and Safety, Grooming, Standard Operations Procedures

Performs related duties and special projects as assigned

Engages in and supervises the cleaning of kitchen and equipment

Maintains high levels of personal hygiene for self and enforces hygiene standards for team

Supervises all functions of the Stewarding operation to achieve the optimum departmental costs

Supervises all functions of the Stewarding operation to achieve the optimum quality level of sanitation

Establishes and maintains effective employee and inter-departmental working relationships

Assists the Chief Steward in developing training plans, develops training material in accordance with FRHI guidelines and implements training plans for the Stewarding employees.

Assists the Chief Steward in setting Stewarding goals and developing strategies, procedures and policies

Assists in determining the minimum and maximum stocks and controls the par-stocks of all material and equipment

Supervises the counting of inventories in coordination with employees of the accounting division

Liaise with employees of the Engineering Division to schedule preventive maintenance and repairs


* College/University Level

* With 1- 2 years experience as Senior Steward in a luxury hotel

* Presentable, well groomed with leadership quality.

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to work well under pressure and independently in a fast paced environment

* Ability to work cohesively as part of a team

* Ability to focus attention on guest needs, remaining calm and courteous at all times

* Excellent communication and organizational skills

Visa Requirements: Open to Filipino National Only. The property is unable to process/support work visa application.


At Raffles and Fairmont Makati we offer our guests the finest hospitality experience in each of our destinations. Your contribution is important to the success of our Company and we are committed to providing an environment that will foster and reward your efforts. Our teams around the globe endeavour to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities. Together we design career plans and unveil new professional perspectives through our various development programs, and with your contribution you will help make your ambitions real. An exciting future awaits!

Job Level
: Management / Supervisory

: Full-time

: Rotating / Shift Work

: No

Closing Date
: Ongoing

Job Number: