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79C10A7B64DE06A8
Sr. Catering Sales Manager

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Property Name:
DoubleTree by Hilton Hotel Newark Airport
Job Title: 
Sr. Catering Sales Manager
Location: 
New Jersey-Northern/Newark
Company Name: 
City: 
Newark
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Yes
Bonus Pay: 
Yes

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

POSITION OVERVIEW
Solicitation of new accounts maintains and strengthens relationships with existing accounts.
ESSENTIAL JOB FUNCTIONS
* Travel to meet with or call individual corporate clients by telephone to solicit annual, week day and weekend business.
* Interview, train, resolve problems and provide open communication to newly hired catering associates when appropriate.
* Meet and greet clients, conduct property tours, and promote facilities and services. Answers client inquiries.
* Develop and conduct persuasive verbal sales presentations to prospective clients.
* Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social and corporate events.
* Supervise and attend the overall set up and implementation of events and meetings. Communicate with relevant departments to ensure proper servicing of accounts.
* Prepare and present weekly and monthly CateringSales reports. SKILLS AND ABILITIES
Extensive knowledge of Food and Beverage etiquette, guest relations and service standards. Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction. Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy. Presents a professional appearance and manner.
PERFORMANCE STANDARDS
Customer Satisfaction Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills andor improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

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Hotel Management Companies: Crescent Hotels & Resorts A Premier Hotel Management Company