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SpYce Lounge Server(s)

The Hilton Hotel Niagara Falls/Fallsview Hotel and

Location: CA - ON - Niagara Falls

25/11/16 10:05 PM
Hilton Niagara Falls/Fallsview Hotel and Suites
Job Details

What will it be like to work for this Hilton Niagara Falls/Fallsview?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

A SpYce Lounge Server will consistently ensure that all Guests feel cared for, valued and respected while adhering to specific dining room service guidelines and providing an exceptional level of service to the Guest. Servers will be responsible for ensuring that their section of SpYce is fully stocked and set-up at the beginning of each shift. SpYce Lounge Servers are responsible for dealing with all Guests in a calm and professional manner, while fulfilling their orders and requests while working at a fast pace. Servers will be responsible for their section throughout their shift as well as any other duties assigned by their Supervisor/Manager.    


What are we looking for?

A SpYce Lounge Server serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. We look for demonstration of these values:

H Hospitality - We're passionate about delivering exceptional guest experiences

I Integrity - We do the right thing, all the time

L Leadership - We're leaders in our industry and in our communities T

Teamwork - We're team players in everything we do

O Ownership - We're the owners of our actions and decisions

N Now - We operate with a sense of urgency and discipline


  • Minimum 2 years' experience serving in a similar environment


  • Exceptional Guest service skills

  • Superb communication and interpersonal skills

  • Positive and professional attitude

  • Ability to work well within a team

  • Highly motivated

  • Excellent problem solving skills

  • Ability to work well under pressure in a high volume business

  • Available to work flexible hours


  • Must have Smart Serve Certification

  • Must be available to work weekends, long weekends, holidays


This job posting is not exclusive or exhaustive list of all job functions that a SpYce Lounge Server will be asked to perform from time to time. This list is only a sample; a SpYce Lounge Server may be required to perform other duties.

Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Benefits : Travel Discounts with Hilton Worldwide; Restaurant Discounts
(ref. 16381)
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Additional Details
Applicants who do not already have legal permission to work in Canada will not be considered.