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Property Name
Mt Washington
Job Title
Sports Retail Supervisor
New Hampshire-Northern
Bretton Woods
Management Position
Bonus Pay
Position Categories

Job Description


Mount Washington Hotel

Mt Washington

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Job Description:

Provides leadership and training to all Golf and Ski shop retail staff on retail product knowledge. Supervisor will insure all staff members are consistently promoting and up-selling golf and ski retail product. Supervisor will insure all product is properly stocked and displayed.


* Demonstrates and trains all retail specific standards and product knowledge.
* Ensures all sales and sales statistics are properly recorded by each employee.
* Stocks shelves, counters, tables and similar display fixtures with merchandise in a fashion that maximizes product visibility and promotes sales. Arranges signage and advertising collateral in an attractive fashion.
* Assists with the payroll processes as needed.
* Performs annual evaluations of retail staff reporting to supervisor.
* Ensures follow through of all employees and performs coaching and counseling as needed.
* Assists guests with recording sales, accepting payment, providing product suggestions, and overall customer service.
* Maintains continuous effort to clean shelves, counters, tables, fixtures, glass and floors.
* Stimulates retail associates to increase sales per hour and units per transaction.
* Insures that all retail staff is recording and tracking daily retail stats.
* Assists with all inventory counts for all ski and Holiday shop merchandise.
* Maintains proper supply levels in all ski and Holiday shops and insures back stock warehouse areas are well maintained, organized and new product is placed on sales floor.


* Past retail and direct customer service experience preferred but not necessary.
* Must meet minimum requirements of credit history.
* Must have strong guest service skills.
* Flexible schedule to include evenings, weekends and holidays.
* Must be able to stand for length of shift. 

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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