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Spa Supervisor
Property Name
Terranea Resort
Job Title
Spa Supervisor
California-Los Angeles/Long Beach
Company Name
Rancho Palos Verdes
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories
Spa Management/Services

Dramatically poised at the edge of the Pacific Ocean on the Palos Verdes Peninsula, Terranea's 102 acres are infused with the elegance of a classic Mediterranean estate, the casual energy of coastal Southern California, and countless ways to spend your days - all tied together with authentic, genuine hospitality and a deep respect for this irreplaceable oceanfront setting. A gracious, old-world ambiance permeates the grounds, from the resort lobby and outdoor gardens, to private terraces and inviting courtyards with outdoor fireplaces.

Located just south of Los Angeles, Terranea offers a 582-room resort, including a luxurious collection of residential bungalows, casitas and villas. The resort features a host of world-class amenities, such as The Links at Terranea, an award-winning 9-hole, par 3 golf course, the spectacular Spa at Terranea, three ocean view pools, family-friendly activities, and a collection of eight distinctive restaurants, bars, cafés and lounges.

Job Description

Job OverviewThis position provides direction and leadership to Spa associates. S/he is responsible for monitoring spa facilities ensuring positive and friendly guest relations. S/he will observes all activity within assigned areas offering assistance and instruction to guests/visitors.Essential Functions
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Ensure spa staff is knowledgeable on all pertinent spa information
  • Assist spa desk staff as needed
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • Maintain communications with spa staff and other departments
  • Be familiar with and set up as needed hotel/spa packages, promotions, prices and rates
  • Ensure staff’s certification cards are kept current

Job Requirements

  • High school graduate
  • 1 year experience
  • Fluency in English both verbal and non-verbal
  • Provide legible communication and directions
  • Compute basic mathematical calculations (add, subtract, multiply and divide numbers)