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Spa Operations Supervisor
Property Name:
Mandarin Oriental Hotel Hong Kong - The Landmark
Date Posted:
11/25/16 3:45 PM
HK - Hong Kong

A career with Mandarin Oriental Hotel Group opens up a wealth of exciting opportunities for you, both now and for your future development. Our vision is to be widely recognised as the best luxury hotel group in the world. The Group is renowned for creating a culture that provides a motivating and rewarding environment in which to thrive.

Position Details


  • Assist department heads to ensure a smooth operations of the spa reception and retail, spa reservations, changing rooms and related facilities
  • In charge of inventory and responsible to overseeing service & condition of all equipment
  • Supervise and overlook the standards of guest amenities, cleanliness and all aspects of the guests journey
  • Maintains a proper record of spa memberships and inventory
  • Take an active role in implementing health and safety measures in the department
  • Responsible to provide training to spa team
  • Regular daily walkthroughs of the Spa and Fitness Centre to review all Standards and Procedures and operational status of the Spa
  • Handle spa events and ad-hoc projects as required


  • Diploma or above in hospitality management or related discipline
  • Minimum 2 years of supervisory experience with the international luxury spa
  • Fluent in spoken English, Mandarin and Cantonese
  • Possess good communication skills and strong computer knowledge
  • Strong organizational skills and attention to details

For application, please send your CV with a covering letter to or apply online.

(ref. 49647)
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D