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Spa Lead Therapist
Property Name:
Mandarin Oriental Hotel Milan
Date Posted:
11/13/16 3:45 PM
IT - Milan

A career with Mandarin Oriental Hotel Group opens up a wealth of exciting opportunities for you, both now and for your future development. Our vision is to be widely recognised as the best luxury hotel group in the world. The Group is renowned for creating a culture that provides a motivating and rewarding environment in which to thrive.

Position Details

The Company:

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts. The Group now operates or has under development over 40 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations.

The Hotel:

Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 32 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district. The hotel features a fine-dining restaurant, Seta and a bar-bistro, Mandarin Bar + Bistrot where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms. In addition, the hotel has two versatile function rooms that benefit from natural daylight.

Position Summary:

The Lead Therapist is responsible for, but not limited to, all operational aspects of the spa therapists team. This includes maintaining high levels of service and facilitating all training aspects of the Spa treatments and products. While at the same time ensuring levels of service are compliant with the standards outlined by the Group Spa Division.

The ideal candidate will have:

  • A proven track record of working as Spa Therapist in a five star environment.
  • A genuine passion and sound knowledge of Spa Treatments including body, facial treatments and nail services
  • Previous Treatment and Product Training Experience
  • A recognized training qualification in both body and facial treatments
  • The ability to be creative and energetic, finding new ways in which to motivate a team of therapists to deliver exceptional service
  • Immaculately groomed and articulate.
  • Fluent in both Italian and English languages

Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad-based and high level, and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Hotel reserves the right to alter the duties and responsibilities of the position.

(ref. 49981)
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D