Join the Silverado Family!
Silverado Resort and Spa is seeking for qualified and motivated candidates for the position of Spa Front Desk Agent. Imagine belonging to a team that delivers the gold standard of a luxurious and relaxing stay in the Napa Valley. Join a passionate group of people whose job is to deliver extraordinary customer service at one of the most beautiful resorts in Northern California.
The Spa Front Desk Agent is responsible for:
Assisting the spa staff in providing a unique and outstanding spa experience for our members and guests
Scheduling all spa related appointments, checking guests in and out, and assisting in all retail sales
Being the primary source of information regarding what goods and services are available at the Spa and all procedures to ensure guest comfort (i.e. treatments, equipment and products)
As part of the Spa team, you will join other associates that value hard work and pride themselves in making every single event an unforgettable one for our guests and their loved ones.
Our team is:
• Dedicated to exceeding service standards and providing services of the highest caliber.
• Able to work/collaborate together and communicate effectively with guests and associates at all levels of the organization.
OUR MISSION: Only at Silverado Resort and Spa will you find a captivating place that must be experienced, where tradition and history are honored and modern day luxury is delivered. We create unforgettable moments for every single member, every single guest, one story at a time.
Silverado Resort and Spa offers a competitive salary and benefits package.