Spa Exeperience Coordinator

Fairmont The Palm, Dubai

Location: AE - Dubai

09/11/16 17:30
Employer
Job Details
Spa Experience Coordinator

Luxury
and tranquility in an authentic setting, await our Guests at a Fairmont Spa. As
a Spa Experience Coordinator our Guests will enjoy the professional
and personalized spa experience you offer. The expertise and attention to
detail you provide during their treatment will ensure our guests have a memory
to share

Hotel Overview:.

Fairmont The Palm is a luxury, world-class resort located on the iconic
Palm Jumeirah Island in Dubai. The hotel features 381 guest rooms and
suites with dedicated Fairmont Gold rooms and lounge. A total of seven
food and beverage outlets on property offer international dining options
including Mediterranean cuisine and a Brazilian churrasco experience. Fairmont
The Palm also features an expansive pool and beach area with a health club,
Willow Stream Spa and the Fairmont Falcons Juniors’ Club.

Summary of Responsibilities:

Reporting to the Spa Manager, responsibilities and essential job functions
include but are not limited to the following:

* Consistently offer professional, friendly and engaging
service

* Assist in the operation of all spa departments and to
have knowledge of all Spa treatments

* Coordinate & schedule treatment bookings

* Direct Members and Guests to appointments and assist
them with the use of sauna, steam, whirlpool etc

* Ensure the treatment rooms are prepared for treatments
according to specified guidelines

* Assist guests with product information and retail sales

* Provide guest information relating to treatments,
special offers and add-on treatments

* Assist the Therapists with treatment booking and
managing the calendars

* Maintain stock levels and ensure all products are
displayed as per standards

* Follow up with guests for additional treatment bookings

* Follow departmental policies and procedures

* Follow all safety and sanitation policies
* Other duties as assigned

Qualifications:

* Previous Spa or Hospitality experience preferred

* CPR and First Aid certification preferred

* Excellent communication and organizational skills

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to focus attention on guest needs, remaining
calm and courteous at all times

* Previous Spa or Hospitality experience preferred

Physical Aspects of
Position (includes but are not limited to):

* Frequent standing and walking throughout shift

* Occasional lifting and carrying up to 20 lbs

* Frequent bending, kneeling, pushing, pulling

* Occasional ascending or descending ladders, stairs and
ramps

Visa Requirements: Please note that you must be eligible to
live and work in Dubai. We will assist successful applicants with the visa
process and provide flights and accommodation.