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Spa Director
Property Name
Suncadia Resort
Job Title
Spa Director
Company Name
Cle Elum
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories
Spa Management/Services

Suncadia Resort features the best of both worlds - luxury and comfort in a secluded wilderness setting, just 80 miles east of Seattle. With a mountain lodge, full service conference center, full service spa, sports center, outdoor amphitheater, trails and recreational areas, 2,000 residential units, and three golf courses, Suncadia has much to offer both guests and associates. We are the ideal employer to launch your career with No Limits. With a wide variety of positions available, we are currently hiring at all levels of experience, and encourage associates who wish to train for advancement into management positions. We strive to hire people with the passion to create extraordinary experiences for our guests. If you have this passion, we have a place for you at Suncadia.

Job Description

Job OverviewThis position is responsible for the overall daily operational function and management of the Spa. These responsibilities include but are not limited to direct personnel management, departmental budget/forecasting, property/asset management and ensures compliance of regulatory matters specific to the Spa. The Spa Director demonstrates motivational leadership throughout the Spa and Hotel to maximize guest and team satisfaction.Essential Functions
  • Responsible for all phases of Spa services, cost control, and personnel
  • Collaborates with related departments to communicate services, procedures and specials in a fiscally responsible and professional manner
  • Ensure compliance with all state and federal safety regulations as it pertains to the equipment and materials used in the Spa
  • Recruits, supervises and retains Spa associates. Conducts employee performance evaluations and exercises disciplinary action
  • Develops technical, operational and safety training for employees to ensure that staff is working within OSHA, company safety, state and federal guidelines for safe working conditions
  • Maintains thorough and accurate records and completes all required departmental reporting
  • Develops guest spa packages and special membership promotions and packages
  • Assists in promoting and marketing the Spa to hotel guests

Job Requirements

  • Bachelor's Degree or equivalent experience
  • Three (3) to Four (4) years previous spa management experience, preferably in a luxury resort
  • Experience in supervising and administering sales and marketing and/or spa operations
  • Must have excellent written and verbal communication skills
  • Industry certifications a plus