When you're here, you're not far from where you need to be, but you're also right in the middle of paradise. With our incredible resort amenities on 175 acres of mountainous Pacific Northwest forest, overlooking the Columbia River Gorge, you might just forget you're only 45 minutes away from Portland.
We welcome and invite you to relax and enjoy the classic comfort of our Washington State Resort, Skamania Lodge, and the natural beauty of the Columbia River Gorge. Our promise to you is to deliver the very best experience and to help you create memories that will last a lifetime.
Job OverviewThis position is responsible for the scheduling of spa appointments, greeting and escorting the guests to treatment areas, all while providing information concerning Spa services, treatments, and products. This individual will also provide support in communicating spa incentives, guest requests and programs to all departments related to the transaction.Essential Functions
- Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notes
- Complete payment transactions prior or post a guests spa/salon treatment
- Assist in the professional and clean image of all spa and surrounding facilities
- Communicate all necessary guest information, allergies, and request to the appropriate service provider
- Must be detail oriented and have excellent communication skills
- Previous experience in the spa or salon industry preferred
- Previous customer service and cash handling experience required
- Industry related certifications or education a plus