Social Hour Attendant
Property Name:
Hawthorn Dallas Near the Galleria
Job Title 
Social Hour Attendant
Location: 
Texas-Dallas/Fort Worth Metroplex
Company Name: 
Wyndham Hotel Group
City: 
Dallas
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
As the world’s largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence.  To learn more visit us at http://www.wyndhamworldwide.com.
Hospitality and Texas charm await you when visiting our Hawthorn Suites by Wyndham Dallas Park Central hotel. Located in the Park Central business district, with easy access to I-635 and I-75, short-term and extended stay guests appreciate this non-smoking hotel's location in north Dallas, TX.  The hotel's one- and two-bedroom suites offer everything you need: comfort, space, privacy and total connectivity with free Wi-Fi and wired Internet access.
Job Description
Wyndham Hotel Group is searching for a Part Time Social Hour Attendant to work at our beautiful Hawthorn Suites by Wyndham property located in Dallas, TX.  This position is responsible for preparing food and presenting it to the customer in a customer service oriented manner. They are to maintain the evening social area inclusive of stocking, cleaning, and prepping the area prior to the start of the social and at the conclusion of the social.
Responsibilities will include but not be limited to:
  • Each station should be continually wiped down and cleaned up.
  • Rotate food and beverages by using the First in First Out method.
  • Making sure food portions are accurate.
  • Maintain clean and sanitary environment with knowledge of proper food handling, storage, and sanitation.
  • Clean outlet before and after shift.
  • Be aware of guests’ needs; assist in providing a pleasant dining experience.
  • Make sure all food items are stored properly according to health department regulations.
  • Make sure all working areas and equipment are properly cleaned and sanitized.
  • Interact with the guests.
  • Assist with the ordering and stocking of food items.
 
*This position is Part Time*
*Social Hour schedule is Monday, Tuesday, Wednesday from 4pm to 8pm
*This person will also work as a Guest Service Agent on weekends 7am-3pm / 3pm-11pm
 
Education & Experience: 
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  Physical requirements:

  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull. or otherwise move objects.
  • Ability to stand during entire shift.

General Requirements
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
 
Wyndham Hotel Group is proud to be an Equal Opportunity Employer (Minorities/Female/Disability/Veterans)
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