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Property Name
Dallas Convention Center
Job Title
Server PM - Bob's (Full Time)
Texas-Dallas/Fort Worth Metroplex
Company Name
Management Position
Bonus Pay
Position Categories
Waitress/Waiter, Banquet Services

Job Description


Dallas Hotel


The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Job Description:

To wait on tables promptly, courteously and to serve the guest in any way possible. To follow, enforce, comply and adhere to all Bob’s Steak & Chop House rules, policies, procedures, standards and recipes at all times.


* Servicing all guests in the dining room in every way possible, ensuring the best possible experience in hopes that they will return.
* To comply with attendance and punctuality standards.
* To comply with uniform standards.
* To properly set up entire restaurant.
* To have complete understanding of server standards.
* To have a complete understanding of the menu, wine service, and beverage offerings.
* To take food and drink orders.
* To ring orders accurately in POS system.
* To deliver food and beverage accurately to tables and in a timely manner.
* Be friendly and helpful with all guests. Use surnames whenever possible.
* To comply with food handling standards and applicable liquor laws.
* Run food to all sections of the restaurant and bar.
* To complete all assigned duties before checking out and clocking out.
* Inspecting and manicuring one’s station in the restaurant to ensure that it is immaculate in both cleanliness and presentation.
* Station set-up and breakdown/side-work.
* Perform any other duties as assigned by the management team.
* Shift accounting, printing of reports at the end of the shift and banking out.


* Minimum 1 year of serving experience, preferrably in a fine-dining environment.
* Developed knowledge of wine, spirits, and beer with experience selling and presenting wines.
* Previous cash handling experience required.
* Ability to clearly and pleasantly communicate both verbally and written English with guests, management and co-workers.
* Ability to accurately and efficiently input information into MICROS.
* Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
* Ability to work cohesively with co-workers both within and outside of your department.
* Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment.
* Excellent customer service, service recovery and problem solving skills.
* Must be TABC certified upon hire.
* Must be Texas Food Handler's certified upon hire.
* Must be able to work flexible shifts including evenings/nights, weekends and holidays.
* Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
* Must be able to stand or walk for an extended period or for an entire work shift.
* Must reside within 50 miles of the hotel.


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Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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