Applicants who do not already have legal permission to work in the United States will not be considered.
Join the most recognizable hotel brand in the world. Crowne Plaza Hollywood Beach Resort is looking for talented, passionate people interested in hotel industry careers in Hollywood, Florida. From the front desk to our event planning team, we offer rewarding careers and jobs at our hotel in Hollywood where you will be inspired to reach your professional and personal goals.
The Senior Sales Manager is responsible for planning, soliciting, booking and coordinating corporate group room and catering sales to meet/exceed revenue/profit goals. Responsibilities include but are not limited to:
Position is responsible for negotiating room rates, dates and space for large groups/accounts
Solicit, negotiate and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, networking, etc...) to maximize room revenue to meet/exceed goals.
Notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue and meet/exceed sales goals.
Develop and continually enhance relationships with key corporate, business and travel industry accounts to maintain and increase our market share.
Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance future prospects.
Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.
Contract drafting as well as reviewing and facilitating communication before, during and post event with relevant hotel staff to ensure a high level of service.
Ability to supervise, train and motivate multiple levels of managers and employees.
Maintain strong client relations and ensure that conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
Effectively communicate with all departments to ensure a smooth and successful
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Possess strong market knowledge and sales experience.
Schedule flexibility with ability to work weekends and holidays.
Must be able to multi-task and display ability to recognize that the guests' interests and needs are always primary.
Able to train and inspire team
Refined verbal and written communication skills.
Experience using Microsoft Office and general computer operations required. Prior experience with Delphi preferred.
Extremely detail oriented and organized.
A thorough understanding of hotel operations.
Must possess the following strengths: high energy, motivational leader, effective communicator, and effective in providing exceptional customer service.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly andMust be able to show initiative in job performance, including anticipating what needs to be done before it becomes an issue.
Must work well in stressful, high-pressure environments.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as they arise.
Must have the ability to assimilate complex information, data, , from disparate source and consider, adjust or modify to meet the constraints of the particular needs
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by employees, co-workers and clients.
Must be able to work with and understand financial information and data, and basic arithmetic
Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must have the ability to bend, squat and frequently lift 10 lbs. and occasionally lift up to 20 lbs.
Must be able to stand and walk for an extended period of time or for an entire shift.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
3+ years of previous hotel sales experience required. Dephi experience a plus.
Licenses or Certificates
A four year college degree or equivalent education/experience
All employees must maintain a neat, clean and well-groomed appearance per Chesapeake Hospitality Standards.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Benefits : 401k, Major Medical, Dental, Vision, Hotel Discounts, STD, L
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Chesapeake Hospitality is an award-winning hotel management company with a rich history and an established track record of successful operations for full-service and select-service hotels and an experienced management team that has operated virtually all of the leading hotel brands. We look forward to having you join our family of hospitality professionals!