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At Holiday Inn we want our guests to relax and be themselves.

Job Description

InterContinental Hotels Group (IHG) currently has an opening for an experienced Senior Sales Manager - representing two IHG company-managed hotels in San Francisco, Holiday Inn Fisherman's Wharf and Holiday Inn Express Fisherman’s Wharf. Located in the heart of one of the world’s favorite cities, Fisherman’s Wharf is a premier destination, with over 19 million visitors per year. If you are a Tour and Travel Specialist, Fisherman’s Wharf is one of the best places to be. And Holiday Inn is the leading brand for visitors from every continent. With over 835 guest rooms combined, together, our two hotels rank us the largest in the Wharf market and within the top ten in San Francisco.

We are looking for a leader capable of ensuring the overall success of our International and Domestic Tour and Travel market segments. The right candidate will demonstrate the ability to leverage relationships with high-profile clients, while creating and implementing comprehensive sales strategies to achieve revenue goals and maximize profits for the hotel. This position requires effective long-range planning to generate successful tour series inventory and FIT pricing strategies.


* Sell hotel room nights through direct client contact, conducting regularly scheduled sales calls and participating in out-of-town sales-related events and high-visibility industry tradeshows including Pow Wow, NTA and IHG Key Account Forum.
* Achieve personal and team goals as assigned
* Develop and implement hotel-level tactical sales plans as assigned to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community. . Proactively recommend adjustments and strategies to capitalize on new opportunities uncovered or to off-set account shortfalls and market downturns
* Monitor, implement, develop and make recommendations in areas of group sales strategies, budgets, marketing plans, analysis of market and competitors and customer trends. Support DOSM in forecasting, month end, business analysis and sales team productivity. Act as a liaison between Sales and other hotel departments helping to promote a Culture of Sales
* Active role in the process of preparing the annual hotel marketing plan for assigned segments, including: key and target account strategies which support the overall objectives of the hotel; providing plans and budget information for tradeshows, sales missions and trips, as well as other promotional opportunities
* Demonstrate leadership and initiative promoting teamwork and quality service through daily communication and coordination within the sales department and with all other departments. Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to proactively expedite these situations.
* Maintain positive representation and interaction with outside contacts within local, domestic and international markets to ensure repeat business, identify new business opportunities and promote awareness with diverse groups including:

* Guests – to ensure their total satisfaction,
* Top-tier Wholesalers, Tour Operators, Airline Partners, Travel Agencies,
* IHG Global Sales Directors
* Other influential third party organizations, such as SF Travel; professional organizations, community groups, local media

Produce monthly reports and sales forecasts, as well as rolling action plans by segment; monitor results to ensure sales and revenue goals are met or exceeded.

Perform other duties as assigned.

InterContinental Hotels Group is a world leader in hospitality with over 3,500 hotels offering close to half a million guest rooms in nearly 100 countries. Our award-winning brands satisfy the full spectrum of accommodation needs, ranging from luxury to extended stay with properties including InterContinental, Crowne Plaza, Staybridge, Candlewood, Indigo, Holiday Inn and Holiday Inn Express. All of our hotels have one thing in common: they are “Great Hotels Guests Love.” ©

IHG offers “Room to Grow”© meaning career opportunities to help talented people learn and advance. By bringing your expertise and passion to any one of our brands, you become part of our success, helping us to achieve our vision: to be the most preferred, admired and successful hotel company the world over.

Holiday Inn Fisherman's Wharf offers 585 spacious guest rooms, perfect for travelers looking for full-service comforts. Amenities include an onsite restaurant and bar, outdoor heated pool and sundeck, fitness center, concierge, bell-service, plus complimentary high-speed wireless internet access and onsite business center.

Holiday Inn Express Hotel & Suites offers 252 guest rooms and suites, ideal for smaller groups “on the go.” Amenities include complimentary Express Start hot breakfast buffet, complimentary local and toll-free calls and high-speed internet, and fitness center with bell-service available on request.

Best Location: Within a block of one another, Holiday Inn Fisherman's Wharf and Holiday Inn Express Hotel are only steps from world-class attractions such as Pier 39, the famous Cable Cars, Ghirardelli Square and ferry service to Alcatraz and the Golden Gate Bridge, not to mention the unique shops, restaurants and fun spots of Fisherman’s Wharf! Guests enjoy proximity to Chinatown, North Beach and Union Square shopping district with plenty of public transportation options right outside the door.

Job Requirements

Requirements include a Bachelor's degree in marketing or related field, and 4 years total experience working with a large or a variety of market segments, or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting. You must be able to travel to attend workshops, tradeshows, conventions, etc. and may be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans

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