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At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and in the Know.

Job Description

Do you see yourself as a Senior Housekeeping Manager?

What's your passion? Whether you're into scooking, camping or cave diving, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

This challenging position has overall responsibility for the laundry operations to include all guest room/suite linens and all linens for multiple outlets and catering/convention facilities, fabric repairs, and/or guest dry cleaning services to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

The Senior Housekeeping Manager manages the day-to-day activities of laundry operations and plans work and schedule employees to ensure proper coverage while making sure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties. You will develop and implement procedures for managing quality of laundry and dry cleaning services and participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel. This role will assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.

Job Requirements

This position requires a High School Diploma or equivalent plus 4 years housekeeping/laundry experience, preferably in a large luxury and/or resort property with multiple outlets and high volume catering and convention facilities. Prior supervisory experience and some college preferred. You must speak fluent English with ability to speak other languages preferred.

You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds and pushing and/or pulling approximately 200 pounds, frequently standing up and moving about the facility, frequently handling objects and equipment to maintain the facility, frequently bending, stooping and kneeling.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Apply Now